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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,546 reviews.
Great next day service, easy to book for first timers. I will use again
12/11/11
Very efficient - thanks.
12/11/11
No comment left by this customer.
12/11/11
Dreadful-due to collect Friday and you didn't come. Rebooked for Saturday same story. Please make sure you come and get it on Monday.
12/11/11
I don't think any improvement is needed i find the service excellent and easy to use
12/11/11
Brilliant service and great price!!!! Told all my friends and ebayers!!!!
12/11/11
I do not know when the article was delivered but collection was early in the day which suited me fine!
12/11/11
Very good service once again
12/11/11
No comment left by this customer.
12/11/11
pick up was between 0800-1800 the driver came at 1735, i thought it was a bit of a waste of a day, but it all went to plan . cheers
12/11/11
really good except, DHL didnt have the packing slip information on pick up so I had to fill it all out again.
12/11/11
You did not collect the parcel from me on the day booked or deliver it to my client on the agreed time, also you haven't replied to my email
12/11/11
Great service as usual!! Thanks
12/11/11
Tried you and you failed to collect parcel, no phone number to contact only e-mail, will continue using "another courier" and "parcel to go"
12/11/11
Easy to arrange and reasonable value. Parcel collected as arranged.
12/11/11
No comment left by this customer.
12/11/11
No comment left by this customer.
12/11/11
No comment left by this customer.
12/11/11
No comment left by this customer.
12/11/11
expected uplift arrived late 18.15 pm ( 8am - 6pm ) after contacting courier it was re scheduled and a 3 hour time window given
12/11/11
Excellent service as always... collected as advised and delivered the next day as stated A++++++
12/11/11
nothing to say, all good.
12/11/11
If you could give AM or PM detail, that would be even better
12/11/11
friendly pick up, fast delivery. happy with and will use again
12/11/11
an approximate time of collection would have been helpful
12/11/11
All promises kept, so a fast and cheap delivery was attained. Well done.
12/11/11
all as adertised. thanks
12/11/11
First time we have used Parcel Monkey to send oversea's would thoroughly reccommend. 1st class service
12/11/11
Everything went very smoothly, with no problems at all.
12/11/11
No comment left by this customer.
12/11/11
No comment left by this customer.
12/11/11
Good
11/11/11
parcel was not collected wiated in all day !! had it collected next day!!!
11/11/11
KEEP DOING WHAT YOUR DOING
11/11/11
absolutly pleased with Your service, in time, no delays, reasonable priced. all my friends will use from now on.
11/11/11
nobody to contact !, waited in all day for pickup, turned up late afternoon, nice to have been told this would be the case, days money lost!
11/11/11
Pickup supposed to be Friday, driver went next door to wrong address then drove away, rebook for mon driver still not come, comes on tue!!!!
11/11/11
It would be nice if you could breakdown collection into morning or afternoon because it is annoying having to stay in all day waiting .
11/11/11
Very quick and reliable service. Would use again.
11/11/11
Very good did exactly what they said thanks again !!
11/11/11
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