We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,001 reviews.
Took 3 attempts, 3 labels and lots of inconvenience for the parcel to be picked up. will not be using you again.
28/12/11
No comment left by this customer.
28/12/11
We were really pleased with the parcel service. It was picked up early morning from us and delivered in less 24 hours. Excellent.
28/12/11
Brilliant!!
28/12/11
No comment left by this customer.
28/12/11
Ordered a next day service to collect 21st dec 2011 . Courier didnt collect' then advised rebooked for 4th Jan 2012. Call handler rude.
28/12/11
Very pleased, truly excellent service, will be using you all the time after being let down by another leading parcel delivery website
28/12/11
You collected when you agreed and delivered intact; two things that parcel2go didnt manage.!
28/12/11
Parcel Monkey great just a shame you use a POOR courier like ClityLink who give VERY poor service.
28/12/11
No comment left by this customer.
28/12/11
you still haven't collected my parcel, let alone delivered it. I just hope they still accept it and give me my refund of £500
28/12/11
No comment left by this customer.
28/12/11
This is the second time I have used Parcel Monkey and the service was once again excellent. I have recommended you to all my friends,
28/12/11
Thanks. It is ashame though that if you need to rearrange the collection it is rather difficult to get through to someone.
27/12/11
everything a1 thanks
27/12/11
Very pleased thanks
27/12/11
No comment left by this customer.
27/12/11
great service. do you offer payment by Paypal? Would be good.
27/12/11
Outstanding !!!!
27/12/11
brilliant service particularly so close to christmas
27/12/11
No comment left by this customer.
27/12/11
very poor. Contract was collect Mon19/12, deliver Tue 20/12. Actually collected Tue 20/12,del'd Fri 23/12. Spent 45 mins on phone chasing.
27/12/11
Surpassed our expectations and great value for money. Thank you.
27/12/11
No comment left by this customer.
27/12/11
prompt pick up from home.
27/12/11
The courier never collected the parcel on day due and which I was charged for!!!!!!
27/12/11
The Parcel Monkey service was without complaint but City Link took 3 days to collect instead of the one.
27/12/11
No comment left by this customer.
27/12/11
Cant fault the price, collection. delivery and after delivery feedback. Thank you for excellent service.
27/12/11
No comment left by this customer.
27/12/11
No comment left by this customer.
27/12/11
No comment left by this customer.
27/12/11
No comment left by this customer.
27/12/11
Fast, reliable, low cost
27/12/11
Do not have my parcel yet!! very very bad service - I require a full refund please.
27/12/11
No comment left by this customer.
27/12/11
Usual excellent service, collected and delivered on time.
27/12/11
good fast service, but why tell me a price and then put it up, i already told you i was in the highlands, so why not ad it to original price
27/12/11
I was unaware that a commercial invoice was needed as we were sending gifts, so the goods could not be collected.
27/12/11
Great easy affordable service from the comfort of your own home! Beats royal mail anyday ;)
27/12/11
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