We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,846 reviews.
3 collections missed by Courier - each time had to re-arrange - hoping that the fourth one will be OK
11/01/12
spot on service will use all the time
11/01/12
No comment left by this customer.
11/01/12
No comment left by this customer.
11/01/12
good work...
11/01/12
Hilarious that you send this to me when you haven't even collected my parcel yet, let alone deliver it! Appalling service so far.
11/01/12
No comment left by this customer.
11/01/12
good, fine
11/01/12
No comment left by this customer.
11/01/12
No comment left by this customer.
11/01/12
No comment left by this customer.
11/01/12
Delivery /collection fin, but the email asking for feedback arrived rather too soon, before the foreign parcels did,
11/01/12
No comment left by this customer.
11/01/12
No comment left by this customer.
11/01/12
Great service as ever, many thanks!
11/01/12
very good and easy to do
11/01/12
Very efficient and easy to use. Have had technical problems with the payment process however.
11/01/12
No comment left by this customer.
11/01/12
No comment left by this customer.
11/01/12
My parcel has still not been collected although I have called 4 times
11/01/12
parcel was not delivered in time and had confusing and misleading delivery status.
11/01/12
my parcel was to be picked up on the 29th of dec. it still has not been picked up. can you please email me. [email protected]
11/01/12
No comment left by this customer.
11/01/12
No comment left by this customer.
11/01/12
Better address book of delivery addresses?
11/01/12
I AM HIGHLY SATISFIED
11/01/12
Very happy with the service
11/01/12
No comment left by this customer.
11/01/12
No comment left by this customer.
11/01/12
Driver failed to collect - again. Phoned depot and told new driver has problems finding addresses!
11/01/12
No comment left by this customer.
11/01/12
mmm, lets see?? i guess you could stop the pathetic, repeat spam questionairing of customers before they get p155ed of and go elswhere????
10/01/12
No comment left by this customer.
10/01/12
PICKUP ON TIME, GOOD PRICE, GOOD COMMS , KNOWLEDGABLE AGENT OVERALL VERY PLEASED
10/01/12
Excellent service as always. Brilliant delivery with courier and excellent prices as always.
10/01/12
No comment left by this customer.
10/01/12
Can't suggest any improvements - very happy with service offered
10/01/12
No comment left by this customer.
10/01/12
Being able to book time slots - or even AM / PM - would improve the service hugely.
10/01/12
No comment left by this customer.
10/01/12
