We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,736 reviews.
As a first time user I was unsure of the process especially not knowing when the parcel was to be collected.
15/12/11
Prompt next day collection, thank you.
15/12/11
Price is right, collected on time and delivered on time excelent value - thank you
15/12/11
No comment left by this customer.
15/12/11
great service as ever
15/12/11
No comment left by this customer.
15/12/11
The only suggestion would be if the customer could request am/pm collection/delivery slots, other than that, you are fab!
15/12/11
Very impressed by speedy service (checked online and saw parcel had been delivered on the day that we had booked so great!) Thanks!
15/12/11
collection missed so pick up had to be rescheduled! receipient has still not had deivery 5 days later on a nxt day service
14/12/11
picked up on time and delivered promptly. Thanks
14/12/11
No comment left by this customer.
14/12/11
Give a stimate hour of collection will be fantastic
14/12/11
We were unable to track our parcel, as advertised on your website.
14/12/11
Driver did not show, wait all day !!!!!!!
14/12/11
No comment left by this customer.
14/12/11
No comment left by this customer.
14/12/11
I was very pleased with the service I received! My order was collected on time with out myself having to waiting in and delivered on time to
14/12/11
Excellent service and value for money
14/12/11
Another smooth delivery as normal .. we are so glad we found you!
14/12/11
No comment left by this customer.
14/12/11
No comment left by this customer.
14/12/11
Fab as usual x
14/12/11
Great service, collected and delivered on time Thx
14/12/11
No comment left by this customer.
14/12/11
What a brill service
14/12/11
Cheapest by far. And prompt collection and delivery.parcel monkey will be my first port of call next time I need a reliable service thanks
14/12/11
Very good would recommend....
14/12/11
Can't think of anything you need to improve excellent service
14/12/11
great service very happy .
14/12/11
No comment left by this customer.
14/12/11
No comment left by this customer.
14/12/11
No comment left by this customer.
14/12/11
the service was as advertised, parcel was collected and delivered in the said time. Excellent and very competitive rate
14/12/11
They system is easy and city link are great, thanks!!!
14/12/11
The courier did not come on the day they were booked, The parcel did not arrive on time and the recipient was not very happy. Not Good.
14/12/11
You did your bit well, it's a shame that City Link are not as efficient as you. I won't use them again - but not your fault
14/12/11
no problem
14/12/11
satisfactory
14/12/11
No comment left by this customer.
14/12/11
Very good, though I wish having entered the post codes in the quote, they would appear on the page where details are entered.
14/12/11
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
