We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,736 reviews.
Great value, very quick, will use again and recommended
18/12/11
No comment left by this customer.
18/12/11
Hi reliable as ever thanks
18/12/11
Friendly courier and arrived on time *******************
18/12/11
No comment left by this customer.
18/12/11
Great-Thanks!
18/12/11
Another excellent delivery, less than 2 days from Grimsby to Singapore, can't get better than that, will be back soon, thank you
18/12/11
excellent service can not be beaten on price or prompt service will use again without hesitation
18/12/11
Parcelmonkey GREAT SERVICE, But Courier driver refused parcel as not on his list although labeled and in system, Depot sent another driver
18/12/11
Good price, great customer support, intuitive and user friendly website. Keep up the good work!
18/12/11
City Link didn’t deliver both parcels in one day. Had to contact them to deliver the second package
18/12/11
excellent service again, thank you.
17/12/11
Very fast service
17/12/11
Easy, trouble free shipment of an item sold on ebay. The secret is in keeping it simple!
17/12/11
Quite simply the best value out there
17/12/11
Great, good service, although item was securely packed, small damage to item on arrival
17/12/11
No comment left by this customer.
17/12/11
No comment left by this customer.
17/12/11
Delivered a day late
17/12/11
perfect as always
17/12/11
Spot on collection and next day delivery by City Link
17/12/11
No comment left by this customer.
17/12/11
No comment left by this customer.
17/12/11
nothing just be more cheaper than others
17/12/11
Arrived on time and good value
17/12/11
Great service
17/12/11
goods still not delivered 5 days after collection - not good
17/12/11
This is the first time i have used Parcel Monkey and you were great at keeping me up to date with info thank you. Highly Recommended
17/12/11
as always fast and professional
17/12/11
No comment left by this customer.
17/12/11
Waited in all day for Courier to collect parcel. No one came, no one contacted me, following day couldnt get through on phone
17/12/11
No comment left by this customer.
17/12/11
Thankyou, staff were helpful and patient in guiding me through the process of cancelling an order, getting a refund and placing a new order.
17/12/11
Great Fast and improved service
17/12/11
As always Emil (Bournemouth branch) was very professional and reliable. He does his job well always with a smile and a nice word.
17/12/11
Good service but had some problems at website entering value of parcel as it doesn't say 'don't enter £ sign' & the page wouldn't save
17/12/11
Fantastic service, have used twice now for 3 parcels and will be using everytime in the future, brilliant.
17/12/11
very pleased with the service, thankyou.
17/12/11
No comment left by this customer.
17/12/11
Easy collection (driver very polite and professional CityLink please feedback) and the customers have all responded with positive feedback.
17/12/11
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