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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,824 reviews.
City Link were prompt & efficient as always.
17/11/11
would be great if a time frame could be given
17/11/11
will use you again - thanks
17/11/11
Collection and delivery is very well orgainised with next day delivery.
17/11/11
Collected from senders address one day late, (wed 9th instead of tues 8th) so item arrived with me thurs 10th. Any compensation due to me?
17/11/11
No comment left by this customer.
17/11/11
good price prompt collection and delivery A1, thankyou will use again.
17/11/11
No comment left by this customer.
17/11/11
Collections didnt arrive, customer services didnt help, i waited in 2 days, I tell everyone who sends parcels to beware of parcel monkey.
17/11/11
Good service as usual!
17/11/11
excellent service . thank you
17/11/11
Always picked up on day agreed, friendly and helpful van drivers. thanks
17/11/11
Collection of parcel great. Parcel still not delivered. Courier at fault not PM but still not a good outcome
17/11/11
just keep it the same it works
17/11/11
Perfect Service!
17/11/11
Booked consignment in for collection but had to chase regarding eta but was told 'no idea' what went wrong re chasing driver
17/11/11
collection and delivery on time and as promised - faultless - will use again
17/11/11
No comment left by this customer.
17/11/11
No comment left by this customer.
17/11/11
if it were at all possible a vague idea of when the parcel would be collected would help, eg am/pm
17/11/11
we were very happy with the prompt service and no hassle refund thank you
17/11/11
No comment left by this customer.
17/11/11
Excellent, easy to use website. Very impressed.
17/11/11
No comment left by this customer.
17/11/11
Furniture arrived smashed in pieces although it was solid wood. Other companies deliver even glass safely. Cannot trust this service
17/11/11
ABSOLUTELY RUBBISH. WORST PARCELCOMPANY EVER. WILL NEVER USE YOU AGAIN. LOWEST PRICES FOR A REASON... WORST SERVICE POSSIBLE. COWBOYS.
16/11/11
No comment left by this customer.
16/11/11
Friendly deliver man and cheerful
16/11/11
HAD ABOUT 25 PARCELS SO FAR I AVE USED WITH PM EVERY PARCEL AS GOT THERE THE FOLLOWING DAY NO TROUBLE AND NO COMPLAINTS ABOUT ANY DAMAGED
16/11/11
Outstanding service. I have reccommended you to loads of people.
16/11/11
great as usual
16/11/11
No comment left by this customer.
16/11/11
No comment left by this customer.
16/11/11
No comment left by this customer.
16/11/11
No comment left by this customer.
16/11/11
excellent!
16/11/11
Part of the cardboard outer packaging was ripped open & the inner plastic wrapper on one piece of the3 x plinth I received was also ripped.
16/11/11
Excellent, perfect both ends!
16/11/11
No comment left by this customer.
16/11/11
Quick pick up. But late delivery had to stay home. Delivered at 5.20pm.
16/11/11
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