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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,538 reviews.
Parcelforce did not collect parcel, but when I called they had it on the system and sent driver back. Not your fault but...!
26/12/11
No comment left by this customer.
26/12/11
No comment left by this customer.
26/12/11
No comment left by this customer.
26/12/11
No comment left by this customer.
26/12/11
good service and good price
26/12/11
No comment left by this customer.
26/12/11
wasnt delivered in the 24 hours that was paid for so a day wasted waiting on it
26/12/11
The parcels arrived in plenty of time so the children could have their presents on the big day . Thank you for making that happen
26/12/11
No comment left by this customer.
26/12/11
No comment left by this customer.
26/12/11
No comment left by this customer.
26/12/11
Couriers held parcels for 36 hours at collections depot before dispatching to destination arriving a day later then estimate.
26/12/11
No comment left by this customer.
26/12/11
Delivery Timescales were as advertised - excellent. The cost was higher than I expected though.
26/12/11
No comment left by this customer.
26/12/11
No comment left by this customer.
26/12/11
all good
26/12/11
it was good service. It would help if you had a teelphone number
26/12/11
fantastic service thank you very very much
26/12/11
Courier didnt come on day it was supposed to, resulting in my client not receiving her wedding invitations on the right date! Not happy
26/12/11
No comment left by this customer.
26/12/11
The process of booking is easy, a mailbag idea is too, and citylink is superb!!!
26/12/11
parcel didnt get picked up from parcel force
26/12/11
good
26/12/11
Never turned up, Happened 4 seperate times now. No phone number to contact, No contact to say no one is coming. Wasted days over and over
26/12/11
No comment left by this customer.
26/12/11
No comment left by this customer.
26/12/11
No comment- carry on doing a great job!
26/12/11
Love the fact that there is no surcharge when paying by paypal.
26/12/11
Fantastic!
26/12/11
Brilliant as usual
26/12/11
This was my first time using Parcel Monkey and I'll certainly use them again. Excellent price and on-time delivery, 2 days before Christmas.
26/12/11
No comment left by this customer.
26/12/11
Great service but prefer notification of need for invoice with overseas packages to be before closing out order not one of numerous emails a
26/12/11
very fast and easy i would use again.
26/12/11
both parcels collected ok but both delivered to same address not to the 2 individual addresses
26/12/11
No comment left by this customer.
26/12/11
parcel was collected a day late, they did however get it to the customer very quickly once collected, xmas problem.
26/12/11
City Link didn't collect, but I took it to the local depot, and it was delivered the next day anyway. (Not PM's fault.)
26/12/11
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