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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,530 reviews.
No comment left by this customer.
26/12/11
first class i allways use parcel monkey very good service well done canot fault them thankyou dmonkton
26/12/11
No comment left by this customer.
26/12/11
parcel was delivered the day after it was collected,couldn't of been better or gone smoother.thank you once again.
26/12/11
No comment left by this customer.
26/12/11
it was ok i would not say it was excellent, they have failed to keep me up to change of plan with there transport
26/12/11
Good service.
26/12/11
No comment left by this customer.
26/12/11
Nest day delivery turned out to be 2 days later. Tracking info was made to look as though it was on it's way when it wasn't
26/12/11
No comment left by this customer.
26/12/11
Excellent as usual
26/12/11
very very good service will use instead of parcel force in future
26/12/11
Satisfactory in every way.
26/12/11
Everything was good. Even the driver was a hunk!
26/12/11
Great Service!
26/12/11
No comment left by this customer.
26/12/11
SUPERB SERVICE _ HASSLE FREE & VERY SMOOTH - SUPERB _ WELL DONE !!!!!!!!!!!!!!!!!!
26/12/11
Excellent service and will use again next week. Package collected Monday afternoon, arrived Wednesday even though I booked it Monday morning
26/12/11
No comment left by this customer.
26/12/11
I've noticed that it isn't always possible to track your parcel on-line. If this were possible it would give customers peace of mind. Thanks
26/12/11
No comment left by this customer.
26/12/11
A quick and excellent service at a very busy time
26/12/11
Thanks for getting all our Christmas orders to our customers in time!
26/12/11
No comment left by this customer.
26/12/11
No comment left by this customer.
26/12/11
Top class serivce. The only improvemet could be to give a time window for collection.
26/12/11
It would be so much better if you could indicate whether collection will be am or pm
26/12/11
No comment left by this customer.
26/12/11
no further comment, all went according to plan as always!
26/12/11
Easy efficient service
26/12/11
Parcel not picked up until day after. Would have appreciated a call/update, but otherwise excellent service, thanks.
26/12/11
Parcel not collected for 3 days, canceled from Courier.Had to use ups
26/12/11
waited in 2 days for pick up which never happened,ended up taking to depot late on 2nd night
26/12/11
Item collected and delivered promptly, Minor problem with partial tracking info (City Link) but customer received item OK.
26/12/11
No comment left by this customer.
26/12/11
No comment left by this customer.
26/12/11
Very happy with overall service. Driver could be a bit more pleasant but otherwise, all good
26/12/11
everything was fine, thankyou
26/12/11
Thank you!
26/12/11
Ordered for collection on Monday 19th, called on Tuesday they apologised and rebooked, still no collection, none on wednesday, or thursday..
26/12/11
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