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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,887 reviews.
This was the cheapest i could find on internet and the post ofice to get my parcel to australia, and only took a week to get there brilliant
01/07/12
Thanks very much for booking our new International service.
Its great to have the parcel picked up early well done
01/07/12
Great Service, informed every step of the way, highly recommended.
01/07/12
Thank you.
Excellent - used three times in the last week and had no problems
01/07/12
Fantastic news and thanks for your regular bookings.
Many thanks
01/07/12
No comment left by this customer.
30/06/12
Usualy quite good but last item had a part broken,which will cost me £25.00 to replace.
30/06/12
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
Excellent. Highly recommended.
30/06/12
Our Response: So it should have been 5 stars then........lol
sending my parcel with parcel monkey was easy and stress free, saved me from waiting in line at the post office and cost me half the price.
30/06/12
That's music to our ears!!
No comment left by this customer.
30/06/12
Easy to use, collect and deliver on time. More specific times would be good.
30/06/12
No comment left by this customer.
30/06/12
No comment left by this customer.
30/06/12
excellent
30/06/12
Good website, easy to pay and really cheap,next day service
30/06/12
when i book a parcel and take to depot they still turn up next day to collect it, when i collect a parcel there is not any one in there
30/06/12
Our Response: Sory about that. We are trying to resolve this issue but the problem lies with the couriers technology.
good service and price
30/06/12
courier never called on the day. no note left. I had to re book the collection and book time off work
30/06/12
Worse service I have ever experienced. Still chasing up my parcel which has been pending for week now... and no sense of responsiblity!!!
30/06/12
Our Response: The courier concerned attempted to deliver this item twice last week and will try again tomorrow!!
No comment left by this customer.
30/06/12
No comment left by this customer.
30/06/12
Great service collected and delivered on time
30/06/12
No comment left by this customer.
30/06/12
Excellent.Collection and Delivery by CityLink was spot on. Thanks.
30/06/12
Hi when picked up the service was good but it was delayed one day by a pickup no show.
30/06/12
Excellent value for money and did exactly what they said they would will use again
30/06/12
Collected as arranged and delivered according to payment
30/06/12
No comment left by this customer.
30/06/12
No comment left by this customer.
30/06/12
great as always..thanks
30/06/12
great service's...always deal with you
30/06/12
EXCELLENT AS ALWAYS
30/06/12
ace super fast
30/06/12
Excellent service. Please can we have a cheaper alternative service for International shipping. V. high with DHL. Can get cheaper elsewhere!
30/06/12
Take a look at our new ParcelMonkey International prices which should save you money to some destinations.
No comment left by this customer.
30/06/12
No comment left by this customer.
30/06/12
No comment left by this customer.
30/06/12
Courier was very polite and offered advice regarding leaving parcel in a safe place. Couldn't ask for more.
30/06/12
Excellent as ever.
29/06/12
No comment left by this customer.
29/06/12
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