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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,829 reviews.
No comment left by this customer.
28/06/12
Always a superb service, prompt & reliable, use you every time!
28/06/12
That's music to our ears!!
always pleased with your service
28/06/12
Nothing to add, brilliant service. many thanks
28/06/12
very good service for s good price
28/06/12
collected quickly, delivered quickly
28/06/12
Excellent as always!!
28/06/12
brilliant
28/06/12
Option to change or add note information if possible could be usefull,or may even be possible?
28/06/12
Parcel took 3 days rather than 1. Driver failed to leave parcel when sombody was at home, had to drive to local depot, contents smashed!!!
28/06/12
parcel was collected on time and arrived safe thankyou
28/06/12
No comment left by this customer.
28/06/12
The collection time narrowed down instead of anytime between 8am and 8pm. A courtesy call an hour before collection possibly.
28/06/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
28/06/12
No comment left by this customer.
28/06/12
this is the first time Ive used your service and I found it excellent. Ive already reccommended your service to others thank you
28/06/12
Thank's very much for making your first booking with us and it's great to see you have been recommending us too.
No comment left by this customer.
28/06/12
Excellent service
28/06/12
Faultless service
28/06/12
Terrificly Horrible, It's quite Appaling that the Delivery Carton was broken into,items were stolen.D next day delivery promise was aSham!
28/06/12
Our Response: Sorry to read your item was delivered on Tuesday and not Monday as expected. In terms of your claim that the item was broken into please provide full details to our claim department who will gladly look into this for you.
No comment left by this customer.
28/06/12
Not sure about "monkeys" definitely "wise owls"..........
28/06/12
No comment left by this customer.
28/06/12
No comment left by this customer.
28/06/12
No comment left by this customer.
28/06/12
Excellent service as usual
28/06/12
No comment left by this customer.
28/06/12
No comment left by this customer.
28/06/12
The courier picking up the parcel failed to find the correct house. Had to wait a further day before collection
28/06/12
Collected on time. Polite. Rates seem to be ok.
28/06/12
On the ball all the time,whenever I submit a query always answered by the following day.
28/06/12
Our support team try their very best to deal with all queries in a quick and efficient manner.
No comment left by this customer.
28/06/12
No comment left by this customer.
28/06/12
very good
28/06/12
Took 3 days to pick up, only went to depo up road, customer was 160 miles away,returned a week later all smashed to pieces, awful, don't use
28/06/12
No comment left by this customer.
28/06/12
Excellent service as usual
28/06/12
5 star service
28/06/12
No comment left by this customer.
28/06/12
No comment left by this customer.
28/06/12
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