-1"/>
We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,851 reviews.
Text or email update to inform of estimated time (maybe 1 hour window) of collection
29/07/12
No comment left by this customer.
29/07/12
The collection did not take place on the scheduled day Waited in all day What a waste of time
29/07/12
No comment left by this customer.
29/07/12
excellent service, will definately use your service again, many thanks
29/07/12
great pick up great drop off, would recommend and a easy transaction
29/07/12
collected and deliverd on time,thanks.
29/07/12
It would be great if you could say collection would be AM or PM.
29/07/12
No comment left by this customer.
29/07/12
No comment left by this customer.
29/07/12
No comment left by this customer.
29/07/12
No comment left by this customer.
29/07/12
No comment left by this customer.
29/07/12
No comment left by this customer.
29/07/12
Nice and esay as allways
29/07/12
Excellent service...prompt, courteus and efficient.....
29/07/12
No comment left by this customer.
29/07/12
Prompt, fair price, efficient, good manners by couriers, reasonable time for pick up, and fast delivery service. Well done !
29/07/12
That's music to our ears!!
can't fault the service given.
29/07/12
excellent. very easy and cheap too.
29/07/12
No comment left by this customer.
29/07/12
No comment left by this customer.
29/07/12
No comment left by this customer.
29/07/12
parcel collected on time.
29/07/12
Fast, friendly and efficient. Excellent service and wouldn't use anyone else. Thank you
29/07/12
Thank you very much.
Everything was perfect, the only think to improve your service would be an more exact time scale then the whole day ;-)
29/07/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
29/07/12
Great service.
28/07/12
Great service as usual, but you do need to introduce a collection window so the sender has a rough idea of when to expect the van driver
28/07/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
The service is very good, I alway use Parcel Monkey for all my item and I have recomemnded to all my friends as well
28/07/12
Thank you and it's great to see you have been recommending us too.
item was day late being collected and day late being delivered,night freight said they had'nt been paid by you guys so didnt register item
28/07/12
Our Response: That is total rubbish as like everyone our invoices are paid by direct debit. In regards to the order being collected and delivered late, please accept our apologies for this and rest assured we will speak to them about the points you have raised.
as always great service
28/07/12
Website easy to navigate, prompt collection and delivery. Service could not be faulted. Thank you.
28/07/12
No problems
28/07/12
It would be helpfull if I had the option to deliver the package to a local courier depot, rather than wait all day for a collection
28/07/12
We plan to develop this with some carriers but the technology their end needs to be in place first before we can offer it.
No comment left by this customer.
28/07/12
Very fast service, thank you
28/07/12
No comment left by this customer.
28/07/12
fab service, superfast delivery, great service x
28/07/12
excellant fast efficient service, collected on time and delivered next day and a price that's hard to beat. Thank you
28/07/12
What a fantastic review, thanks very much :-)
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more