We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,576 reviews.
Slow delivery unfortunately, and tracking information not clear to customer.
27/09/12
please only post services that are available to a particular delivery area, rather than all services by a particular company.
27/09/12
Our Response: We provide you with a basic quote if you only enter the size and weight details and a precise quote when you also enter the postcodes.
good service
27/09/12
very good thank you.
27/09/12
No comment left by this customer.
27/09/12
Fast, efficient and smooth collection and delivery!
27/09/12
fast and cheaper than most other sevices , will keep using at this rate , very happy :-)
27/09/12
We are very happy that you are very happy!!
No comment left by this customer.
27/09/12
Very good service, we be use you again. Thanks
27/09/12
Thank you
driver did not turn up on the friday as planed but arrived on monday late afternoon....
27/09/12
No comment left by this customer.
27/09/12
No comment left by this customer.
27/09/12
No comment left by this customer.
27/09/12
No comment left by this customer.
27/09/12
the service i had got previously was great but this time DX ****ed my parcel, and i did not get my parcel yet....???????
27/09/12
No comment left by this customer.
27/09/12
On-line tracking timings were inaccurate and not as helpful as I thought it should be.
27/09/12
No comment left by this customer.
27/09/12
No comment left by this customer.
27/09/12
The package arrived to the specified destination at the expected time.... Was at a very reasonable price too so was really good
27/09/12
Price was good and parcels were collected on time, highly recommended
27/09/12
Thank you and it's great to see you will be recommending us.
Nothing to add...
27/09/12
Maybe just another star!!
Very efficient, quick, quirky & friendly service. I would highly recommend!
27/09/12
No comment left by this customer.
27/09/12
No comment left by this customer.
27/09/12
fantastic
27/09/12
No comment left by this customer.
27/09/12
No comment left by this customer.
27/09/12
No comment left by this customer.
27/09/12
No comment left by this customer.
27/09/12
Allow more space on the form for detailed instructions and narrow the window down for collection and deliver - ie before or after lunch - al
27/09/12
Very easy booking process, package collected and delivered at expected times with no hassle.
27/09/12
No comment left by this customer.
27/09/12
No comment left by this customer.
27/09/12
Great Value, Delivered on time to France no problems! Thanks!!
27/09/12
No comment left by this customer.
27/09/12
Good early pickup. Item arrived safely - still in one piece!
27/09/12
;-)
No comment left by this customer.
27/09/12
Parcels undelivered,states no one @ home,cctv @ home proved no del attempted.Then said lost! after 4 days several calls finally del thurs am
27/09/12
Our Response: We are sorry about this and would very much welcome the CCTV footage so we can challenge the courier concerned please.
No comment left by this customer.
27/09/12
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