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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,845 reviews.
VERY POOR DISGRACEFUL SERVICE YOU FAILED TO PICK UP 2 DAYS RUNNING FACELESS COMPANY THAT DOESNT TALK TO ANYONE SAME AS another courier
03/08/12
Our Response: Booked on July 11th, collected on the 12th and delivered on July 13th. What is wrong with that?
Good customer service - will def use you again!
03/08/12
No comment left by this customer.
03/08/12
parcel collected and delivered to Sweden in five working days at a good price. would use you again.
03/08/12
Thank you very much.
No comment left by this customer.
03/08/12
The whole process was excellent!
03/08/12
No comment left by this customer.
03/08/12
Great when you follow the standard process. But truly awful when things go wrong. No accountability or care whatsoever. Disappointing.
03/08/12
Our Response: That's simply not true. When things go wrong we do care and try and resolve the issues raised.
Yet again another great success - thank you very much.
03/08/12
No comment left by this customer.
03/08/12
Good service, once again.
03/08/12
Worked faultelessly as ever, great price and solid service.
03/08/12
Happy (as always) with your service
03/08/12
No comment left by this customer.
03/08/12
very easy to use, was messed around by my parcel delivery so used you and will neva look back thanks
03/08/12
That's music to our ears!!
No comment left by this customer.
03/08/12
No comment left by this customer.
03/08/12
Very easy to book, option to remember the payment details made it so much easier when making some more bookings!
03/08/12
Great service, if only the collection time ( just am or pm) could be given. A pain having to listen for the door all day!
03/08/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
Fab service thank you
02/08/12
Easy to book. Very pleased.
02/08/12
No comment left by this customer.
02/08/12
Efficient colection and delivery.
02/08/12
No comment left by this customer.
02/08/12
No comment left by this customer.
02/08/12
No comment left by this customer.
02/08/12
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02/08/12
great service as usual thanks
02/08/12
No comment left by this customer.
02/08/12
No comment left by this customer.
02/08/12
No comment left by this customer.
02/08/12
No comment left by this customer.
02/08/12
parcel picked up and delivered on time.
02/08/12
fast and efficient, maybe a bit clearer on prices. (add the VAT on first instead of afterwards)
02/08/12
Great service,and good price.
02/08/12
Excellent Service Yet Again
02/08/12
Very impressed with the service. I would not use Royal Mail again - they are extortionate - your prices are brilliant. Well done!
02/08/12
Excellent sevice. It would be even better if a time for pick up could be given.!
02/08/12
No comment left by this customer.
02/08/12
No comment left by this customer.
02/08/12
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