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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,848 reviews.
Excellent sevice. It would be even better if a time for pick up could be given.!
02/08/12
No comment left by this customer.
02/08/12
No comment left by this customer.
02/08/12
No comment left by this customer.
02/08/12
Very happy with service - problems if any are delt with effectively and timeously
02/08/12
No comment left by this customer.
02/08/12
all good
02/08/12
No comment left by this customer.
02/08/12
cant falt our service, many many thanks
02/08/12
Keep your prices low...and I'll always use Parcel Monkey and City Link who are 100% reliable in our village
02/08/12
We always aim to offer a high level of service at affordable prices so are very happy to see you are pleased with us.
No comment left by this customer.
02/08/12
I am very pleased. Pick up and delivery was very smooth.
02/08/12
Fast and efficient thanks
02/08/12
No comment left by this customer.
02/08/12
No comment left by this customer.
02/08/12
i am always happy with parcel monkey x
02/08/12
No comment left by this customer.
02/08/12
No comment left by this customer.
02/08/12
The delivery was 2 days late when I had paid for next day delivery
02/08/12
Our Response: On behalf of the courier concerned please accept our apologies for the late delivery.
No comment left by this customer.
02/08/12
No comment left by this customer.
02/08/12
good service
02/08/12
I CANNOT FAULT ANYTHING AT ALL I WOULDNT USE ANYOTHER WEBSITE
02/08/12
Fantastic news, Thanks very much.
Collected a day late......
02/08/12
No comment left by this customer.
02/08/12
No comment left by this customer.
02/08/12
The service was very good apart from having to wait in all day waiting for the pickup. AM or PM would have been nice
02/08/12
No comment left by this customer.
02/08/12
Good service!
02/08/12
First class service ,easy to arrange pick up and delivery.Will use again ..
02/08/12
No comment left by this customer.
02/08/12
Courier took three days to collect a parcel and I lost my customer. Thanks!
02/08/12
No comment left by this customer.
02/08/12
No comment left by this customer.
02/08/12
Perfect reliable service
02/08/12
Courier failed to pick up the parcel and I had to deliver it to their depot to ensure a timely receipt by the recipient
02/08/12
Items broken when recieved
02/08/12
Our Response: Sorry to read your item was damaged but you did send a "Porcelain Dinner Set" so could the packaging not have been adequate for such an item?
The ordering process could be faster; I use interparcel a lot. I also would like it if £50 insurance came as standard, no extra cost.
02/08/12
Excellent service again thankyou
02/08/12
No comment left by this customer.
02/08/12
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