We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
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11/08/14
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11/08/14
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11/08/14
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11/08/14
very impressed with quick and efficient service. very fairly priced as parcel was going to AUS
11/08/14
great service, delivered quick!
11/08/14
No comment left by this customer.
11/08/14
Deliverer phoned saying he couldn't find the house and left it at a neighbours.Recipient had to hunt it down 1/2 mile away eventually.BAD
11/08/14
Only improvement would be a 'time slot' when the driver will call, rather than 'sometime during the day'. Excellent service though :)
11/08/14
good fast service
11/08/14
No comment left by this customer.
11/08/14
The delivery service was good but collection was not great due to collecting a day late which was disappointing!
11/08/14
great service
11/08/14
Good Service once again thank you
11/08/14
Fast delivery to France with no hassle. Great service
11/08/14
Very professional and efficient service.
11/08/14
Customer waited in all day but delivery wasnt made, on calling Courier he was told driver had fallen behind and gone home. Unacceptable
11/08/14
No comment left by this customer.
11/08/14
All good
11/08/14
This was the first I had arranged for a parcel to be collected from somewhere else and delivered to me. Everything went perfectly thankyou
11/08/14
Excellent service but would be helpful to have packaging info prior to placing order so that you can ascertain whether item can be sent.
11/08/14
All as planned; on time collection and delivery at reasonable cost
11/08/14
Great service at a good price, Have recommended to friends
11/08/14
Excellent and reliable service.
11/08/14
On time - good service
11/08/14
Great service: secure, fast, easy to follow instructions, does exactly what it claims. Very please.
11/08/14
Took several hours to pick up parcel from start point
11/08/14
No comment left by this customer.
11/08/14
Not blaming parcel monkey, all the fault of DX freight. Collected a day late. Delivered 3 days late. Hours spent trying to get through
11/08/14
No issues at all and very easy to use.
11/08/14
No comment left by this customer.
11/08/14
didnt collect parcel untill 2 days after original collection booked i have now had to pay compensation to my customer will NEVER USE AGAIN
11/08/14
No comment left by this customer.
11/08/14
Excellent service! Will use again without doubt!
11/08/14
No comment left by this customer.
11/08/14
No comment left by this customer.
11/08/14
Very good service and reasonable price
11/08/14
Parcel Force took 3 ttempts to collect the parcel !!! Total waste of time.
11/08/14
No comment left by this customer.
11/08/14
No comment left by this customer.
11/08/14
