We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,813 reviews.
Superb A+
08/11/14
No comment left by this customer.
08/11/14
Excellent service from DX, driver most helpful. I will use you again when I have something sizeable to send.
08/11/14
excellent service collection was on time and so was delivery... thank you for your very prompt service
07/11/14
No comment left by this customer.
07/11/14
excellent service first class
07/11/14
Easy site to use. Always punctual with pick up time and great value. Parcels lays get there on time and safe. Brilliant.
07/11/14
Item arrived smashed despite fragile tape all over it. Not just smashed, but the solid parts were dented too. Clearly dropped with force.
07/11/14
very poor service because there is no contact number on the webside and no updates on tracking the parcel.
07/11/14
good competitive pricing. thanks.
07/11/14
i think using parcel monkey is excellent next day delivery will be spreading the word for sure to all my friends and relitives
07/11/14
No comment left by this customer.
07/11/14
very poor - PM3199117 not delivered you still have it- please deliver this items.
07/11/14
No comment left by this customer.
07/11/14
No comment left by this customer.
07/11/14
A1 spot on very happy thanks
07/11/14
I found the service poor to be honest it took 3 attempts for the courier to collect ! The first time he didn't give my husband enough time
07/11/14
Great service would use again thank you
07/11/14
Everything ran very smoothly, I can't think of any way to improve the service at the moment.
07/11/14
Collection didn't turn up on the specified day despite someone staying in the house from 8am until 6pm. Collected following morning.
07/11/14
No comment left by this customer.
07/11/14
Weekend collection/deliveries would be better but still excellent service
07/11/14
No comment left by this customer.
07/11/14
All good no complaints, better prices for Australia & NZ would be nice as I keep loosing the sale every time cos its so expensive
07/11/14
No comment left by this customer.
07/11/14
Could you please add an option to chose a time when parcel should be collected. Everything else is good. Thank you.
07/11/14
No comment left by this customer.
07/11/14
No comment left by this customer.
07/11/14
No comment left by this customer.
07/11/14
No comment left by this customer.
07/11/14
excellent service easy website completely satisfied
07/11/14
excellent as asways nev
07/11/14
No comment left by this customer.
07/11/14
all fine!
07/11/14
Nothing to add, seam less service
07/11/14
great sevice ... Thank You
07/11/14
Allow a greater selection of goods to be carried
07/11/14
price continues to be competitive.Pick-up driver very helpful & prompt delivery following day.Unfortunately slight damage to item inside box
07/11/14
No comment left by this customer.
07/11/14
No comment left by this customer.
07/11/14
