We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
I can't fault the service or the price, everything was as easy as 123, thank you.
04/04/15
Always provide fabulous service!! Great tracking facility and best prices around! Thank you 😀
04/04/15
Excellent again !
04/04/15
Great value, great service! I am sure to be a regular customer!
04/04/15
EXCELLENT SERVICE. VERY PLEASED DELIVERED NEXT DAY AS PROMISED.
04/04/15
Exllent
04/04/15
I have no idea where my parcel is. It was due for delivery in 3-4 days but hasn't arrived. Not great I'm afraid as it was an Easter gift.
04/04/15
Parcel was picked up, but not delivered as promised in the time frame. not very a happy customer
04/04/15
I wouldn't give you even half star.that was second time disappointment .unbelievably poor service.
04/04/15
Thank you! Amazing service
04/04/15
excellent service, more so considering the amazing price
04/04/15
The parcel wasn't collected so you couldn't have done any worse
04/04/15
parcel force delivery man didnt knock loud enough for me to hear him and had to take the parcel to the main office to send
04/04/15
Fast delivery. Good communication.
04/04/15
No comment left by this customer.
04/04/15
No comment left by this customer.
04/04/15
No comment left by this customer.
04/04/15
No comment left by this customer.
04/04/15
Easy to use and no trouble at all.
04/04/15
No comment left by this customer.
04/04/15
DX courier service destroyed the contents of my well packaged parcel for a second time i wont be using the service again
04/04/15
Perfect as usual
04/04/15
No comment left by this customer.
04/04/15
The courier did not turn up!
04/04/15
I found everything to my satisfaction Thank you
04/04/15
parcel was collected 1.5 h after requested time but arrived already on the next day
04/04/15
great service and price, but it would be more convenient if it were possible to have a narrower pick up window rather than an all day wait
04/04/15
very good service... thankyou.
04/04/15
very good service and at the right price
04/04/15
the website was straight forward to use, although the initial signing in didn't work that well, took a few goes to get it to accept my emai.
04/04/15
No comment left by this customer.
03/04/15
No comment left by this customer.
03/04/15
No comment left by this customer.
03/04/15
The service was good the only drawback is the cost... But it's still cheaper than most others.
03/04/15
service can be quicker it was one day late as per email advise, it came the next day
03/04/15
Not delivered yet ,so I can't say how you did
03/04/15
parcel was well wrapped in plastic bags,and had cardboard on apart from one end courier wouldnt take it-special needs pram needed urgently
03/04/15
No comment left by this customer.
03/04/15
Extremely easy to get a price and arrange collection. Fantastic value
03/04/15
No comment left by this customer.
03/04/15
