We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,600 reviews.
Great service as usual!
04/02/19 by Customer
Wouldn’t recommend So for no reason my account has been put on hold and my postcode been blocked. WOW
04/02/19 by Kamil Kierzek
Easy to use, great price, quick service. 5/5
04/02/19 by AB
Nice and easy to arrange.picked up on time . tracking is great and easy.
04/02/19 by Brian Fairs Ktuk
A quick great service.
04/02/19 by Will Taylor
Easy to use, cost effective service. Brilliant.
04/02/19 by Customer
I was very impressed when my granddaughter used this service recently and so I decided to use it myself.
Not only is it very reasonably priced but offers a very efficient and user friendly service. Would definitely recommend it and use it again myself.
04/02/19 by June Turner
Very simple and easy process. Saved me £21.00 against Parcel Force and they took the battery. Will now always use them.
04/02/19 by M Sutor.
Picked parcel up on time and delivered it on time.
04/02/19 by Customer
Excellent service. Always reliable.
04/02/19 by Customer
Good choice of couriers and competitive. Needed to post a golf club and choices included parcel size and ability to flex insurance cover.
04/02/19 by David Gibbons
Good service till today hopefully in the future also
04/02/19 by Customer saad
thank you for a god service
04/02/19 by J Mitchell
Very easy and straight forward. Parcels always delivered efficiently.
04/02/19 by Paula Worthington
Arrived on time, excellent service and a lot cheaper than Parcel Force!
04/02/19 by Jo Johnstone
Great, cheap, easy service. Used before and will continue to do so. Never had an issue.
04/02/19 by Ollie
Really quick service. Reliable and cheap.
04/02/19 by Sender
Item got to destination in perfect condition, fast deliverey very happy with the service I’ve received. Highly recommend 5*!!
04/02/19 by Mullika
Excellent service! Parcel received earlier than expected. I have already recommend company to friends.
03/02/19 by Customer
Great service. Was able to get a quick quote and was reasonable.
03/02/19 by Achyut Patil
I shipped a box from US to Japan on 1/7/2019 using Parcel Monkey. The promised delivery date was 4 to 14 days. Its 2/3/2019 now. My box is not delivered and they cant locate the box. I have been messaging them everyday. No Resolution!! I need my box to be delivered or reimburse me the Insurance Value and my Shipping Cost. Worst Experience!! Never had this problem with any other company in my 35 yr shipping experience!!
03/02/19 by Atalay Gergin
With a son many miles away at University, there is often the need for parcels to go in his direction! I always use Parcel Monkey for great prices and theyve never let me down
03/02/19 by Elaine Phipps
Everything went smoothly, and the friendly courier arrived nice and early (but not *too* early) for the pick-up.
03/02/19 by Miss Posstgate
What a service. Parcel to Australia. Picked up Monday delivered Friday. Post Office said it would take 21-28 days and cost £25 more.
03/02/19 by Customer
Not the easiest parcel to deliver but did a great job,was really pleased.*****
03/02/19 by keith campling
Great service. Very efficient.
03/02/19 by Elli
Collection brilliant, its when it get abroad the problems can happen.
03/02/19 by Customer Martin Ledbury
Did what it said on the box. Would recommend.
03/02/19 by Colin Thomas
I do not use this service that often; simply because I have limited reasons for doing so. However, since I became introduced to Parcel Monkey I have found their services to be excellent. The whole process from choosing the delivery company; weighing/sizing the parcel and arranging collection has been so easy and straightforward. And it works.
03/02/19 by David Hall
Simple to use, lots of options, easy to track - couldn’t fault the service.
03/02/19 by Curns Curnow
I would highly recommend Patcel Monkey. It was much cheaper that other companies online and at my local post office. Filling out the online information was very straight forward and being able to drop off at my local post office meant not having to wait at home for a pick up. Hassle free. I will definitely be using Parce Monkey again.
03/02/19 by Mrs Louise Coghlan
Fast, prompt and reasonably priced service....though you must have a printer to hand (package labels) !
03/02/19 by PK
Easy to use. It would be nice if the price showed the VAT from the beginning or the option the to include from the start.
Other than that brilliant.
03/02/19 by Customer
A1 service thank you
02/02/19 by Ivan Walker
Thank you so much , did great, but it be nice if we could get a am or pm said for pick up and dilivery. So if you can work on that. It be great. Thank you
02/02/19 by Customer
A great service :)
02/02/19 by Customer
Good company
02/02/19 by Mr Collins
Really easy to arrange. and you get a good choice of prices depending on what kind of services you want.Good communication, I was texted and emailed informing me of collection time (a 2hr window).
02/02/19 by Mark
The website was clear and concise. Transaction process was simple and clear. Parcel picked up as stated and delivered. Great job all around. Will use them again
02/02/19 by Mr Michael Honeybone
Package got lost!
02/02/19 by Customer
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