We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,354 reviews.
Excellent service, will definately be using again!!!
02/11/10
It would be helpful to be offered a few narrower collection options. e.g. 9-11 in the morning.
02/11/10
No comment left by this customer.
02/11/10
The parcels we have collected by Courier always go wrong and we can't call you to sort it out. They wont deal with us direct, very unhappy.
02/11/10
No comment left by this customer.
02/11/10
never got a reply , waisted money , i will never use you again , and ive even recommended on my website for people not to use you , bad comp
02/11/10
No comment left by this customer.
02/11/10
great service but would be better if you could specify am or pm collections thanks
02/11/10
Everything worked perfect and parcel was collected and delivered as expected
02/11/10
Website a little confusing i.e, the notes request section being compulsory. No apparent cheaper option for delivery other than 'next day'.
02/11/10
all good very happy
02/11/10
No comment left by this customer.
02/11/10
No comment left by this customer.
02/11/10
No comment left by this customer.
02/11/10
picked up and delivered as per my order - 100% performance-thank you!
02/11/10
great service again and again thankyou
02/11/10
Parcel delivered without any problems at all.
02/11/10
No comment left by this customer.
02/11/10
No comment left by this customer.
02/11/10
You guys are brilliant and your prices are very competitive - will definately use you again!
02/11/10
Thanks! We work hard to keep our prices down for everybody.
Collected and delivered on time. Great service
02/11/10
Excellent service, easy instructions, highly recommended
02/11/10
No comment left by this customer.
02/11/10
No comment left by this customer.
02/11/10
No comment left by this customer.
02/11/10
quick process
02/11/10
No comment left by this customer.
02/11/10
for new clients I think it would be adviseable to make clear that when sending parecels abroad, VERY accurate dimemsions of the article are
02/11/10
Excellent service as always.
02/11/10
No comment left by this customer.
02/11/10
I have used Parcel Monkey for lots of items and each time I have been really pleased. Cheap, reliable and a pleasure to deal with.
02/11/10
Thank you for your kind comments.
A post code look up may help
02/11/10
No comment left by this customer.
02/11/10
We use Parcel Monkey several times a week & not once have they let us down A++
02/11/10
Fast , reliable service ... will use them again .
02/11/10
Yet again, outstanding service!
02/11/10
This parcel is really good because it is very cheap and it also has a variety of choices to pick from
02/11/10
No comment left by this customer.
02/11/10
If you do a quote and then log in to book the shipment, it loses the details so you have to re-enter the same info - very frustrating
02/11/10
nothing more to do your doing great for me, thank you.
02/11/10
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