We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,043 reviews.
The whole process was easy and the pick up and delivery were prompt and as promised
11/11/10
very good, last time failed delivery was picked up same day it was returned and delivered successfully after - well done!
11/11/10
No comment left by this customer.
11/11/10
PARCEL NOT PICKED UP ON DATE BOOKED WAS NOT INFORMED ONLY BY CHANCE FOUND OUT A WEEK LATER.
11/11/10
No comment left by this customer.
11/11/10
No comment left by this customer.
11/11/10
effitient, reliable service
11/11/10
Very good service. Thanks.
11/11/10
No comment left by this customer.
11/11/10
excellent communication, next day delivery as promised, recipient also very pleased, reasonable delivery charge, very happy thanks!
11/11/10
Please add a box for collection instructions.
11/11/10
Collected promptly, delivered to correct place on correct day. Very happy.
11/11/10
excellent service i will be using you in future for all my heavy and bulky items your so cheap !!!!!!!!!!!!
11/11/10
very quick and easy service - would recomend
11/11/10
No comment left by this customer.
11/11/10
Driver did not bother to collect parcel, his excuse was 'parcel not ready' but our client was waiting at home all day for the collection.
11/11/10
Can't rate highly enough, fast, efficient friendly service - also saves a trip to the post office!!
11/11/10
A reciept would be reassuring though your service was excellent
11/11/10
No comment left by this customer.
11/11/10
Happy with your service
11/11/10
Everything great up until delivery, Courier used a third party not themselves which was booked and courier ended up smashing our delivery
11/11/10
No comment left by this customer.
11/11/10
No comment left by this customer.
11/11/10
highly recommended!!
11/11/10
the parcels were all returned to me undelivered no explanation
11/11/10
does what it says on the tin.
11/11/10
No comment left by this customer.
11/11/10
No comment left by this customer.
11/11/10
Perfect as always
11/11/10
Good, fast and simple! Every time i visit there has been an approvement which makes me confident you are constantly updating yourselves.
11/11/10
1st time I have used this service, very good will use in the future again.
11/11/10
No comment left by this customer.
11/11/10
picked up, and delivered on time, ty very much
11/11/10
No comment left by this customer.
11/11/10
used a few times now,fab service,always helpful customer service.5 stars, will be recommending to friends
11/11/10
5 parcels collected on 5/11/10 of which 2 were booked for Monday collection. This seemed to confuse your system and caused ne consternation
11/11/10
Always efficient and definately cost effective
11/11/10
No comment left by this customer.
11/11/10
I've been using Parcel Monkey all week instead of my usual courier, and I couldn't be happier with the service!
11/11/10
The parcels arrived the next morning at 11:00am. Exactly what I wanted.
11/11/10
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