We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,354 reviews.
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02/11/10
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02/11/10
keep up the great work, using for around a year now, 100% Quality service. BTW it would not let me enter the .name ext in customer email box
02/11/10
Thanks for the heads up on the email box, and thanks for all the continued business!
Out of about 5 orders i've had 3 missed pick ups, over £120 in damages non of which I could claim for due to rediculous claims requirments
02/11/10
Our Response: Sorry to hear about the problems you've experienced. Please ensure you check our prohibited items list before booking, it is there to protect both you and us by suggesting which items are not suitable for carriage.
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02/11/10
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02/11/10
am a returning customer because the service is always excellent and cant beat the prices A*****
02/11/10
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02/11/10
have now used your company for a couple of months with only one mistake.really good service many thanks
02/11/10
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02/11/10
The more I am using PM the better the service is getting. Hope it continues.
02/11/10
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02/11/10
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02/11/10
never collected parcel today
02/11/10
Once again service was brilliant. Ive lost count of the amount of times ive used parcel monkey now without any issues.
02/11/10
Wow thanks for your continued custom and great comments!
once again great service at unbeatable prices
02/11/10
really pleased thank you
02/11/10
Absolutely brilliant and I would highly recommend you and have already done so.
02/11/10
Good service.
02/11/10
The new look Parcel Monkey now sends shipping labels to my SPAM folder - the old system never use to do that. But overall still good.
02/11/10
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02/11/10
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02/11/10
you kept rejecting the post code you did get it right eventually think you should have telephone number though rating GOOD
02/11/10
Cannot Fault
02/11/10
Recieved a set of golf clubs, damaged!!!
02/11/10
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