We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,045 reviews.
Excellent Service - would highly recommend
13/11/10
initial form could be easier to follow,second time ok. you should tell on first page that a phone Numb of recipient is required save time
13/11/10
Parcel 3 days late
13/11/10
very happy with the service so far. Keep up the good work
13/11/10
No comment left by this customer.
13/11/10
No comment left by this customer.
13/11/10
Very good service and will use again!!
13/11/10
No comment left by this customer.
13/11/10
No comment left by this customer.
13/11/10
all according to plan, all on time, no hitches
13/11/10
No comment left by this customer.
13/11/10
No comment left by this customer.
13/11/10
Excellent, easy, very efficient
13/11/10
No comment left by this customer.
13/11/10
Always easy to work out pricing
12/11/10
First class service, the City Link connection here is superb you could set your clock by them in terms of collection time.
12/11/10
No comment left by this customer.
12/11/10
Very happy A+ all round will definitely use again thankyou!
12/11/10
Parcel collected as agreed and delivered next working day as promised. Very good service from Parcel Monkey and City Link
12/11/10
No comment left by this customer.
12/11/10
Everything was fantastic, perfect
12/11/10
Brilliant service , easy to use and very cheap, will certainly use again!
12/11/10
No comment left by this customer.
12/11/10
Good service. Two comments though. Waited in untill 17.45hrs. Thought last delivery 5PM. Missed 18.10 delivery Unable to track parcel.
12/11/10
It would be useful to be able to indicate when the pharmacy is closed e.g. during lunch to avoid missed colections/ wasted journeys
12/11/10
Excellent service. Login page now working as well !!!!!!!!!
12/11/10
No comment left by this customer.
12/11/10
Excellent service, thanks...
12/11/10
collected on time, delivered next day - thanks
12/11/10
as I have come to expect superb service .
12/11/10
Fantastic!
12/11/10
No comment left by this customer.
12/11/10
Good service but not having a phone contact is a nightmare...please sort it.
12/11/10
No comment left by this customer.
12/11/10
great service
12/11/10
simple straight forward
12/11/10
Excellent as ever!
12/11/10
The only thing that was a bit tedious was all the online booking info otherwise very straightforwad
12/11/10
great to use an online service, fast easy & friendly
12/11/10
No comment left by this customer.
12/11/10
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