We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,354 reviews.
Exhaust was bent when delivered. Obviously got thrown about delivery vehicles and is useless. VERY POOR
02/11/10
Our Response: Please ensure you check the prohibited items list you agree to before booking. The list is there for a number of reasons, including preventing unsuitable items being damaged.
really good service
02/11/10
No comment left by this customer.
02/11/10
A++++
02/11/10
a+++++++
02/11/10
Excellent service, ordered monday night for collection tuesday and it was. Delivered next day. Will use again and recommend.
02/11/10
Thank you, we have one of the best success rates in the industry - you can even order a same day collection if you book before 10.30am!
Good work, especially as I needed to rebook.
01/11/10
No comment left by this customer.
01/11/10
No comment left by this customer.
01/11/10
No comment left by this customer.
01/11/10
No comment left by this customer.
01/11/10
Excellent service and prompt collection and delivery. Will continue to use you every time.
01/11/10
Excellent! Using regularly now. As far as I know, received okay. Thanks.
01/11/10
Excellent service. Will definately use again.
01/11/10
No comment left by this customer.
01/11/10
a time slot collection would be great appreciated, ie morning or afternoon, instead of having to wait in all day for a collection.
01/11/10
Excellent service and able to track every step on line!
01/11/10
excellent value & service
01/11/10
Perfect.
01/11/10
No comment left by this customer.
01/11/10
No comment left by this customer.
01/11/10
No comment left by this customer.
01/11/10
Very good service. Did not come in selected time. Do not see the point of saying best time if not going to honor it but generaly good servic
01/11/10
No comment left by this customer.
01/11/10
Once again, very prompt collection service. Many thanks.
01/11/10
Faultless - love you guys!! A+++++++++++++++++++++++
01/11/10
Thank you for the great comments!
Absolutely first class service; used twice now and both times have been thrilled by the service
01/11/10
Im very pleased with the service provided and will continue to use parcel monkey.
01/11/10
Fantastic service very pleased will use again and again and again.
01/11/10
all good, to get very good a more accurate collection.
01/11/10
Super speedy and trusting transaction, I will use again.
01/11/10
No comment left by this customer.
01/11/10
have found all of the pick ups / delivery to be very efficient but sadly have been let down on our last order, but other than that all good
01/11/10
HDNL courier did not pick up parcel as directed and I had to travel 36 miles round trip to HDNL depot
01/11/10
I was very pleased with service and delivery
01/11/10
the last few pickups have been fine but despite asking i never got an explanation or apology a few weeks ago when the courier failed to come
01/11/10
Insurance claim system is a JOKE!!!
01/11/10
No comment left by this customer.
01/11/10
No comment left by this customer.
01/11/10
No comment left by this customer.
01/11/10
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