We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,043 reviews.
Pick up was scheduled for Friday, after placing order on Thursday. No pick up. I chased on Monday and was told pick up would now be Tuesday.
10/11/10
Everything fine. Thank you
10/11/10
Fantastic Service, Its just so easy!
10/11/10
sorry i meant to say very good
10/11/10
Couldn't have asked for more. Brilliant service,they went the extra mile, quite literally and put themselves out to guartantee delivery
10/11/10
No comment left by this customer.
10/11/10
Finding & confirming a delivery address with a postcode search feature would help when making a booking, otherwise an excellent service.
10/11/10
I think your service does exactly what it says on the tin. Effortlessly efficient from collection to delivery
10/11/10
Parcel Monkey Service is Very Good. However, with 2 orders I placed in 1 Week were both collected outside the collection time windows.
10/11/10
First time I have used you. Very impressed will do so again. Thanks
10/11/10
Nothing further to add. Excellent transaction!
10/11/10
excellent service very courteous driver
10/11/10
I have used Parcel Monkey a few time now and have found the service excellent. Thanks
10/11/10
No comment left by this customer.
10/11/10
Really pleased with service, easy to use, great support and cheaper than going direct!
10/11/10
All good.
10/11/10
No comment left by this customer.
10/11/10
easy to use and collection was spot on.
10/11/10
Easy to deal with.Easy to set up the delivery and collection.Good value for money.
10/11/10
No comment left by this customer.
10/11/10
No comment left by this customer.
10/11/10
No comment left by this customer.
10/11/10
No comment left by this customer.
10/11/10
No comment left by this customer.
10/11/10
No comment left by this customer.
10/11/10
It'd be better if there were other options of how to pay & also an address checker so that you need to only type in the house no & postcode.
10/11/10
Very reliable and always on time.
10/11/10
No comment left by this customer.
10/11/10
A1 sevice
10/11/10
I did find it a bit difficult to book but once sorted all was ok, thank you Judy Maguire
10/11/10
Every collection is carried out promptly. Very good!
10/11/10
You missed the collection and the customer had to wait in for another day!!!!!! Not happy
10/11/10
IT WOULD BE NICE IF THE COURIERS YOU USE WOULD BE ANGELINA JOLIE LOOK-A-LIKES LOL! HAVE A NICE DAY WILL DEFINITELY USE AGAIN
10/11/10
Did not collect parcels for 2 days running, no reason as to why, very very poor service
10/11/10
Parcel collected on time and delivered on time. A smooth International delivery from start to finish! Couldn't be better!
10/11/10
No comment left by this customer.
10/11/10
1st time used to send a huge 50kg glass shelving unit, everything perfect with service and arrived safe! Cannot fault and I highly recomend
10/11/10
You did good, especially when my customer didn't give me all the info required for collection.
10/11/10
slight problems getting pdf version of label to client due to email link not accepting attachments but otherwise consistently good service
10/11/10
No comment left by this customer.
10/11/10
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