We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,697 reviews.
Best price and quickest response. Good service with a memorable name. Will pass on recommendations as easier with home collect for busy mums
09/11/10
The courier company didnt come, I sent you an email and was told that my order had been cancelled..no explanation but did come next day
09/11/10
Excellent service, very efficient.
09/11/10
Parcel picked up on day and delivered promptly following day Very Good
09/11/10
No comment left by this customer.
09/11/10
Always happy with your service. Thank you.
09/11/10
No comment left by this customer.
09/11/10
No comment left by this customer.
09/11/10
No comment left by this customer.
09/11/10
Collection as expected, tracking superb, delivered on time in good condition - and a great price
09/11/10
We had a duplicate payment and had to contact you for a refund.
09/11/10
Collection as expected, tracking superb, delivered on time in good condition - and a great price.
09/11/10
You picked up a day early...it was pure luck someone was home to hand pver the parcel! Still, rather that than a day late I suppose?! I'll b
09/11/10
very efficient, booked early am, collected about 4 hrs later in Devon and ended up in lancashire 24hrs later, excellent.
09/11/10
As usual, reliable and cost effective. Recommend!
09/11/10
Superb!!
09/11/10
Excellent service!
09/11/10
No comment left by this customer.
09/11/10
No comment left by this customer.
09/11/10
No comment left by this customer.
09/11/10
No comment left by this customer.
09/11/10
Brilliant service - very quick collection and fast delivery. Will use wherever possible
09/11/10
No comment left by this customer.
09/11/10
You seem to have a minimum of £5.85. Why not cheaper for smaller packages?
09/11/10
Easy transaction - always recommended. Thanks!
09/11/10
First time I have used Parcel Monkey and the service was fab. Only comment would be if am/pm pickup could be allocated .
09/11/10
Can't fault it. Extremely easy transaction, will use again
09/11/10
No comment left by this customer.
09/11/10
Efficient service, great value.
09/11/10
So easy, no hassle, value for money. Lovely drivers. Delivered within 24hrs. Thankyou.
09/11/10
Could try to give a more accurate collection time perhaps. I stayed in 4 hours, and the collection was 10 mins outside this, not bad
09/11/10
address finder from Postcode would be ideal, why offer a time preference then ignore it?
09/11/10
No comment left by this customer.
09/11/10
A1
09/11/10
Parcel amount was incorrect, label was incorrect, took 3 days to arrive at location
09/11/10
Very good service.
09/11/10
Very good service as usual. No complaints.
08/11/10
That was a brilliant service.... Will use and recomend it in future....
08/11/10
No comment left by this customer.
08/11/10
Delivery on time for a reasonable price, barcode on label still a problem for people with no printer, the rest can be hand written.
08/11/10
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