We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,048 reviews.
awaiting pickup since 11/12 /10!!!now desparate for client delivery!!!
21/12/10
AN EXCELLENT SERVICE WHICH I COULD NOT PRAISE HIGHLY ENOUGH. PRICE WAS FANTASTIC, ORDERING PICK UP WAS EASY AND PICK UP WAS WITHIN 12 HOURS.
21/12/10
Considering weather conditions satisfied with service given
21/12/10
Delighted with low cost, speedy, service.
21/12/10
Usual excellent service.
21/12/10
No comment left by this customer.
21/12/10
I paid for next day delivery and i did not get that as far as iknow it has still not been delivered. This was due to be delivered even befo
21/12/10
No comment left by this customer.
21/12/10
No comment left by this customer.
21/12/10
a very good service well done.
21/12/10
No comment left by this customer.
21/12/10
You actually did excellent, because the item reached the buyer in the correct timing. there were no delays. i am happy ★★★★★
21/12/10
parcel was not collected and cancelled by couriers
21/12/10
No comment left by this customer.
21/12/10
Quick collection and speedy delivery. More detailed instructions regarding printing of parcel labels would be good.
21/12/10
Knowing that times collection times cannot be guaranteed, make it clear that we should ensure there is someone all day!
21/12/10
First class all round.
21/12/10
thankyou very much
21/12/10
No comment left by this customer.
21/12/10
Should have been next day delivery - arrived 24hrs after that, but all things considered an excellent service for a great price!
21/12/10
No comment left by this customer.
21/12/10
No comment left by this customer.
21/12/10
Good service in difficult weather conditions
21/12/10
totally discusted with the service,NO COLLECTION,NO CONTACT!!my order was cancelled by you,GOING THROUGH PAYPAL FOR REFUND,never use again!!
21/12/10
excellent service.thankyou
21/12/10
Great friendly service team, well done to all
21/12/10
Used City Link (premium I think it was), after reading reviews was alittle worried. I didn't need to be, no problems at all. A+
21/12/10
No comment left by this customer.
21/12/10
Am still awaiting a collection today - hope they come
21/12/10
No comment left by this customer.
21/12/10
Great service! Great price! Does what is says on the parcel! Good Monkey ....... Paul , Notts
21/12/10
Concidering the weather you did just great & the prices are great too Merry Christmas 5***** all the way
21/12/10
No comment left by this customer.
21/12/10
PM_352654_477512 parcel is lost and no information given.
21/12/10
stil hasnt been picked up
21/12/10
No comment left by this customer.
21/12/10
Parcel still hasn't been collected after 6 days. No replies from 3 emails to parcelmonkey. no telephjone contact. Shocking service!
21/12/10
excellent thankyou!
21/12/10
Great system, delivered with grace. Respect!
21/12/10
thanks very much good service, can't comment when something goes wrong how helpful parcel monkey is which is the real test!
21/12/10
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