We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,356 reviews.
Excellent service, great interactive website and accurate tracking facility. The parcel was actually delivered ahead of schedule.
15/12/10
Superb company, I have never been let down in three years I have used them
15/12/10
No comment left by this customer.
15/12/10
excellent
15/12/10
we missed the collection again,don't know how.I got 5 people working at home no one see Citylink coming
15/12/10
Even though the package was marked please be careful , some items were broken.HANDLE WITH CARE MEANS JUST THAT.
15/12/10
No comment left by this customer.
15/12/10
Excellent as always, Fast, Efficient and very competitive.
15/12/10
No comment left by this customer.
15/12/10
Great service... one request. Would like to be able to enter a postcode to find an address to make sure the one I have is correct
15/12/10
No comment left by this customer.
15/12/10
No comment left by this customer.
15/12/10
No comment left by this customer.
15/12/10
Great will def use again
15/12/10
No comment left by this customer.
15/12/10
FIRST TIME I USED THEM & THEY DELIVERED THE GOODS COMPLETELY.........ALL GOOD!!!!
15/12/10
easy to use -
15/12/10
No comment left by this customer.
15/12/10
1 Stolen Parcel Due to 'Hijacked Van' 4 Collections Never Collected, One of Which Haven't Even Supplied Me With Label! APPALLING
15/12/10
No comment left by this customer.
15/12/10
absolute **** cost me a fortune over the past month , you may use this feedback on your site
15/12/10
Paid for next day with no warning for slow delivery, six days later my customer still has not received his delivery. Earlier warning needed
15/12/10
No comment left by this customer.
15/12/10
I ordered next day delivery and it took an extra day, probably due catching up after the snow which is fine, I am happy with the service!
15/12/10
first class service, thanks
15/12/10
Thank you so far a 5 star service
15/12/10
Chose a next day delivery, collected Thur but didn't get to destination till Mon. Disappointed as it was for a birthday on the Fri.
15/12/10
Thanks will use you again you cheeky monkeys :-)
15/12/10
good
15/12/10
No comment left by this customer.
15/12/10
No comment left by this customer.
15/12/10
An absolute disgrace -13 parcels gathering dust!! Thanks for losing me business P.Monkey
15/12/10
YOU DID G8. CITY LINK CANNOT KEEP THE PACE.TOOK 6 DAYS THATS IF IT ARRIVES TODAY. C WHAT 2MORA BRINGS
15/12/10
Fantastic service - Parcel Monkey I love you : )
15/12/10
Parcel tracking was not as accurate as i would've liked, indicating that my parcel was at the depot. Went to collect it, not there
15/12/10
No problem with you but parcel still not delivered by Courier after 8 days
15/12/10
This order was del'd as promised, but 2 subsequent orders have been lost/delayed, with feedback taking 5 days, which is appalling service
15/12/10
On time, Great service, takes the hassle out of posting. thankyou
15/12/10
Parcelmonkey did good, parcelforce did bad, parcel got delayed by too long.
15/12/10
No comment left by this customer.
15/12/10
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