We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,394 reviews.
very easy to use website and parcels collected and delivered very smooth!!
29/03/11
excellent service used many times collected and delivered on time as always great prices
29/03/11
Service is good it would be better if we could know via Txt when the driver was likley to collect / deliver
29/03/11
No comment left by this customer.
29/03/11
The parcel was received very promptly, but was damaged in transit, I am unable to claim, as the receiver had signed for it, so must refund.
29/03/11
No comment left by this customer.
29/03/11
No comment left by this customer.
29/03/11
very good service at excellent prices
29/03/11
first class delivery
29/03/11
Missed pick up due to customer's fault but picked up next day at no penalty and delivered promptly. Good Job!!!
29/03/11
Fantastic service as usual - two very happy customers - many thanks :o)
29/03/11
Parcel Monkey was great it was parcel line that took there time in picking this pce up , but still a good service.
29/03/11
No comment left by this customer.
29/03/11
No comment left by this customer.
29/03/11
service is ok... apart from some miss happs
29/03/11
parcel was not collected on the day i was told and had to wait till next day!!! was not given a reason why driver did not collect
29/03/11
Only small change I would make is to know the cut offs of size/weight where jt] affect the price greatly
29/03/11
very easy to use but was better when you accepted paypal
29/03/11
Would like more clarity/options on your international delivery section. Ended up using interparcel.com for DHL Worldwide Document Express.
29/03/11
No comment left by this customer.
29/03/11
A very good service. IMPRESSIVE
29/03/11
Easy peasy, sorted and paid for on-line, DHL picked up next day - then two days by road to France. Brilliant!!!!! (Cheap too!)
29/03/11
once again very relialbe sevice
29/03/11
Very good service! - many thanks!
29/03/11
No comment left by this customer.
29/03/11
Very happy with the service as it was collected on time and sent to the correct place and on time.
29/03/11
EXCELLENT BUT COULD YOU ADVISE DATES FOR COLLECTION AND DELIVERY ??
29/03/11
the parcel was delivered as promised , next day
29/03/11
Great
29/03/11
No comment left by this customer.
29/03/11
No comment left by this customer.
29/03/11
No comment left by this customer.
29/03/11
Address details needed on receipts/invoices - was told this would be in place months ago - still waiting
29/03/11
Used Many times but Very few problems Excellent Value for Money Service Thoroughly Recommended
29/03/11
fantastic thanks
29/03/11
No comment left by this customer.
29/03/11
No comment left by this customer.
29/03/11
No comment left by this customer.
29/03/11
Excellent service.Sent 30Kg parcel from Warrington to Madrid for £58 delivered in 4 days. Will use again AAA++
29/03/11
Good job next day delivery that was there the Next Day
29/03/11
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