We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,394 reviews.
A narrow window for collection time would have been useful, otherwise all OK and quick delivery.
29/03/11
No comment left by this customer.
29/03/11
I can't think of any improvements, I'm satisfied as is.
29/03/11
great service, thank you
29/03/11
Fantastic. The parcel was collected and tracked properly and delivered AM Next day without any surcharge. You've won a loyal new customer!
29/03/11
No comment left by this customer.
29/03/11
GREAT SERVICE AS USUAL, NO WORRIES, GOOD SERVICE, HIGHLY RECOMMENDED,MY COURIER IS VERY COUREOUS, PLEASURE DOING BUSINESS WITH YOU, THANKYOU
29/03/11
Good price, but very poor at time of collection waited all day , waste of a day . Will use post office next time.
29/03/11
an automatic email to confirm delivery would be useful
29/03/11
Excellent service and polite driver...thankyou
29/03/11
it was the first time we had sent a package to kazakhstan, and it arrived safely and on time
29/03/11
we did use another courier but have returned due to competitive rates and reliabilty :)
29/03/11
No comment left by this customer.
29/03/11
No comment left by this customer.
29/03/11
great service defo be using again thanks
29/03/11
Easy to use
29/03/11
No comment left by this customer.
29/03/11
Great service. Thanks
29/03/11
Very good, quick and efficient
29/03/11
No comment left by this customer.
29/03/11
Really like the option of combining parcels
29/03/11
collection not available on date req. so asked for day after only to find that original request was used but the packet was not ready
29/03/11
Very Pleased with the service
29/03/11
Perfect courier service, many thanks.
29/03/11
Excellent service as always
29/03/11
good service, simple to use, look forward to using again
29/03/11
Excellent, collected on time & delivered the next day. I usually use parcels2go, but think I'll be staying here.
29/03/11
Pay my insurance for damage caused in transit
29/03/11
Great, prompt service will use again!!
29/03/11
No comment left by this customer.
29/03/11
Having had a couple of issues with PM, our last 2 shipments went very smoothly. Thank you
29/03/11
Very good
29/03/11
No comment left by this customer.
29/03/11
well handled smooth transaction. thanks
29/03/11
Pick up and delivery as advised!
29/03/11
You make sending a parcel extremely simple, many thanks.
29/03/11
the courier thought the package would be lighter than i stated on the order otherwise a great service
29/03/11
very good service track and trace work well,will use again,would work better if it had a estimated time delivery not from 7.30am till 5.30
29/03/11
No comment left by this customer.
29/03/11
Easy to use website. Excellent collection service.
29/03/11
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