We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,752 reviews.
Its a fantastic money saving site to get you parcels deliverd at the right price in a secure manner Keep up the good work.
26/06/11
Very good service. tracking info slow.
26/06/11
I found the service perfect, from booking right through to delivery. Highly recommended.
26/06/11
Citylink guy who collected was polite, smart & professional, which gave me confidence my parcel was in safe hands!
26/06/11
sent parcel and was recieved with damage even when stated fragile not happy at all
26/06/11
TOP MARKS AGAIN VALUE FOR MONEY AND ALWAYS DELIVERYING!
26/06/11
Superb, thank you...
26/06/11
best courier by a long shot
26/06/11
Approximate collection time would be very beneficial
26/06/11
great many thanks
26/06/11
collected, transported and arrived, within timescale, nuff said
26/06/11
No comment left by this customer.
26/06/11
loads cheaper than i imagined and got the parcel day after it was collected, will definetly use parcel monkey again
26/06/11
The courier failed to collect the parcel on the agreed date, after having to take time off work, unpaid to wait in for collection.
26/06/11
Excellent service as usual. Thank you
26/06/11
No comment left by this customer.
26/06/11
No comment left by this customer.
26/06/11
reliable. very good.
26/06/11
exellent AS ALWAYS!!
26/06/11
City Link failed to collect on the booked date. I had to rearrange the collection for the following day. Obviously not your fault, but......
26/06/11
EXCELLENT AGAIN. REDCAR
26/06/11
This is the first time I have used your service. It was great, totally efficient and easy even for me!!!
26/06/11
Its the first time using your site, i got a bit lost when it came to printing lable, but other then that, was excelant . will using again.
26/06/11
No comment left by this customer.
26/06/11
the only bad thing i can say, having quoted your carriage quotes to buyers from abroad, booking it the price rockets due to 'remote adress'
26/06/11
a very good service no prolems
26/06/11
As usual, did not disappoint.
26/06/11
well done
26/06/11
No comment left by this customer.
26/06/11
let costumers know the approximate time of the parcel collection
26/06/11
Good price, reasonable service. You quoted 2/3 days to Italy it took 5. Tracking was impossible on-line, had to phone DHL 3 times on mobil
26/06/11
No comment left by this customer.
26/06/11
You realy need to allow the customer to be able to specify the collection time so that they don't have to wait in all day.
26/06/11
No comment left by this customer.
25/06/11
I had actually been ripped off and needed to get the parcel back which after one phone call you did for me so thanks.
25/06/11
very good
25/06/11
Amazing! Couldn't ask for a better price or better service! Thank you!
25/06/11
Really great service yet again!! Thank you very much for being so efficient!!
25/06/11
Used City Link next day - customer reported goods arrived on time and no problems
25/06/11
worked fine
25/06/11
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