We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,763 reviews.
The perennial knowing what time pick up will happen though we're getting to know the drivers timing now!
23/08/11
The client was happy with the level of service so I a aswell ..... oh and you managed not to break the item, a bonus
23/08/11
easy to book, prompt pickup and delivery, both me and my customer are happy!
23/08/11
Really great service, thank you
23/08/11
Great Service, Great Prices but it would be useful to see an 'insurance' box on the quotes page. Have recommended to others!
23/08/11
No comment left by this customer.
23/08/11
As usual very good service, but a text messaging system to let customers know when their parcel will be collected would be good.
23/08/11
No comment left by this customer.
23/08/11
No comment left by this customer.
23/08/11
No comment left by this customer.
23/08/11
Great value service & the website has a nice feel to it and easy to use. Top marks!!
23/08/11
All went through seamlessly.
23/08/11
No comment left by this customer.
23/08/11
Your usual efficient and prompt service. Yuor web page is very good to use.
23/08/11
Collection and Delivery completed with no problems at all. Very simple transaction
23/08/11
I was very happy with the service I received. The item was collected early and delivered the next day.
23/08/11
No comment left by this customer.
23/08/11
No comment left by this customer.
23/08/11
after i stayed in for 2 days you finally came 3 days after arranged. told me parcel would arrive the next day before 12 and took 2 more days
23/08/11
Parcel was not delivered the next day, a call should have been made, some marks on mattress, should be more careful
23/08/11
PARCEL NOT COLLECTED ON ALLOTED DAY. FOLLOW-UP CUST SERVICE FROM CITY-LINK BAD. PROMISED REPLACEMENT SERVICE DID NOT HAPPEN EITHER. POOR.
23/08/11
always great service, everytime.thank you
23/08/11
No comment left by this customer.
23/08/11
excellent service....many thanks
23/08/11
Parcel was not collected on the day advised. Did arrive 1 day late, but other than that good service.
23/08/11
No comment left by this customer.
23/08/11
Great, Thanks
23/08/11
Top service!
23/08/11
very good service at the right price many thanks
23/08/11
simple and easy to use no hassle
23/08/11
So easy to use, driver collected next day will use you again
23/08/11
Very efficent service will continue to use you for all my delivery needs
23/08/11
excellent, thank you once again
23/08/11
was very good was hesitant due to reviews on other websites but proved them wrong will be sending more soon :)
23/08/11
Should offer higher insurance as standard. had to rearrange collection as courier said loading bay was closed but they went to wrong one.
23/08/11
A 5star service as always :-)
23/08/11
Tremendous service hard to see how can be improved.
23/08/11
parcel was not collected day stated , had to change lables and they made it next day ...
23/08/11
No comment left by this customer.
23/08/11
my delivery stuff got tax...usually when I post it through post office, it never happened...
23/08/11
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