We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,764 reviews.
no probs with service keep it up
22/08/11
do you supply sticky back labels if it would make life easier
22/08/11
First time using parcel monkey very satisfied
22/08/11
great up to date info ref the collection and delivery. Really fast and efficient. Once AGAIN excellent.
22/08/11
No comment left by this customer.
22/08/11
never had an issue with this lot.
22/08/11
Easy service to use!
22/08/11
The receiver was delighted with her sale from Ebay - a guitar and stand, so a sincere thank you.
22/08/11
Very good service with City Link. We are very impressed. Last Courirs lost 5 packages in 2 weeks then took 6 weeks to return we lost money
22/08/11
No comment left by this customer.
22/08/11
organised and delivered on time thanks
22/08/11
parcel collected as promised transported down to wednesbury hub on the 17/08 and is still there 22/08 emailed but no reply.
22/08/11
No comment left by this customer.
22/08/11
No comment left by this customer.
22/08/11
Two scheduled collections when only one item needed to be sent is surprising!!!
22/08/11
No comment left by this customer.
22/08/11
great as usual but always keep customer service response fast as this is your main fault at the moment
22/08/11
No comment left by this customer.
22/08/11
Excellent service- would appreciate less paper eg 1/2 of A4 for label & other half for receipt. Also 3 items get 3 receipts-only use one .
22/08/11
No comment left by this customer.
22/08/11
Excellent all round service Thank you will definitely use parcel monkey again
22/08/11
Make the complaints section more accessible for complaints etc
22/08/11
No comment left by this customer.
22/08/11
No comment left by this customer.
22/08/11
Very good on this occasion
22/08/11
Good value, quick service. Brilliant.
22/08/11
No comment left by this customer.
22/08/11
No comment left by this customer.
22/08/11
excellent service with pickup and delivery aand also savings for me as i used to send documents via the courier directly
22/08/11
good service - thanks. the only thing i might suggest is a time slot for collections - seeing as they come when they are in the area.
22/08/11
I had a collection booked for the tuesday 16th Aug but got an email saying missed collection at noon. Driver lied as I was waiting at home.
22/08/11
Always professional, always prompt, always excellent!
22/08/11
Packaged and securely wrapped in layers of bubblewrap and boxes also handle with care written all over, damaged in transit wouldnt recommend
22/08/11
Prompt collection, very helpful and courteous.
22/08/11
excellent service
22/08/11
A+++++++++++++++++
22/08/11
Excellent value and good service
22/08/11
No comment left by this customer.
22/08/11
still waiting for refund from months ago
22/08/11
very good and good price too
22/08/11
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