We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,764 reviews.
Parcel was collected and delivered very promptly and efficiently, thank you
18/08/11
I was very pleased with your service. The price was good and the parcel was collected and delivered with no problems.
18/08/11
One problem I had was if I cut and pasted ALAPÉRTELMEZÉS into destination in appeared as ALAPÉRTELMEZÉS on postage label, Otherwis
18/08/11
you where very good. Well done, I will use you again. thank you.
18/08/11
Picked up unlike usual and delivered without a phone call. Top Notch!
18/08/11
No comment left by this customer.
18/08/11
No comment left by this customer.
18/08/11
pretty good so far
18/08/11
quick and useful service will use again next time
18/08/11
If it was like this all the time it would be perfect but the bad ones (missed collections mainly) do let you down.
18/08/11
Pick up and delivery exactly as promised for a great price. Top Marks
18/08/11
top class
18/08/11
again ...you have done what you say on the box
18/08/11
No comment left by this customer.
18/08/11
very pleased with the service you provide all the time,A******************** parcel service well reccommended
18/08/11
It would be really useful to have the option to drop the parcel at the depot instead of waiting for collection :)
18/08/11
Providing a more definite collection time would be useful.
18/08/11
I waited since 8am , parcels collected 4:45pm. A smaller time slot for collection or advice as to whether collection will be am or pm.
18/08/11
once again excellent service, pick up when specified, delivery on time, polite courteous driver- all for a great value price.
18/08/11
No comment left by this customer.
18/08/11
Very efficient service particuarly on line booking - we are waiting for collection!
18/08/11
its refreshing to find a courier who is reliable and competative
18/08/11
A pleasure to do business ..... I will definately make use of your services again.
18/08/11
Would be useful if your tracking info could state what date it was delivered.
18/08/11
This parcel was delivered to Lithuania very promptly
18/08/11
Excellent service
18/08/11
No comment left by this customer.
18/08/11
Ran nice and smooth and friendly service from City Link
18/08/11
No comment left by this customer.
18/08/11
Everybody happy at both ends maybe do a cheaper device for less than 2kg
18/08/11
Excellent service, thank you
18/08/11
No comment left by this customer.
18/08/11
excellent value for money and trouble free collection and delivery - thank you!
18/08/11
It all went to plan...thank you
18/08/11
Sorry - I clicked the wrong the button - meant to say VERY GOOD SERVICE. Sorry if I screwed your stats up !
18/08/11
Proforma invoice not needed for documents wasted time and £ printing- this could be clarified on the form
18/08/11
excellent value and great service as usual
18/08/11
You didn't put full address details and correct phone number...the courier couldn't find me for pick up. Delivery was then late.
18/08/11
It was brilliant this time thank you no improvement needed!
18/08/11
I had to call the delivery company as they had neglected to pass the job to the driver however when he eventually arrived he was great!
18/08/11
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