We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,763 reviews.
Parcel sent to remote area of Australia and arrived safely
24/08/11
Didn't know what a delivery note was but very efficient and cheap!
24/08/11
very pleased indeed, cheapest service found for my requirements and easy to use. Recommended.
24/08/11
Service is good but I am irritated that I have had to wait two months for a refund from a previous order. Fix it!
24/08/11
I know you're an aggregator service so 'you' don't deliver, rather just 'arrange', but arrived prompt and in one piece - Great, very happy
24/08/11
No comment left by this customer.
24/08/11
Always a good service and the cheapest I have found on the net, your site is easy to operate. Many thanks Ian
24/08/11
Great service, Citylink turned up eventually towards the end of the day and I called to check that they were! Superb price and so easy! A+++
24/08/11
no problems, good service. parcel picked up as booked and delivered as requested
24/08/11
Easy online booking and the parcel label makes the process even more straight forward. Very good value service!
24/08/11
it would be nice to be able to drop parcels off at local depot and to prewarn courier that we are doing so.
24/08/11
good service muva****aS
24/08/11
Good service.
24/08/11
No comment left by this customer.
24/08/11
I can only enter whole kgs for the weight - is this correct? Other services allow fractions. I used Firefox 6.0, IE 9.0 and Win7.
24/08/11
No comment left by this customer.
24/08/11
No comment left by this customer.
24/08/11
Perfect service AAAAA+++++++++
24/08/11
perfect service keep going
23/08/11
Excellent service, very efficient.
23/08/11
No comment left by this customer.
23/08/11
Excellent, collected and delivered all on time
23/08/11
5 FAILED COLLECTIONS - 2 broken promises. Not at all happy. Get it sorted asap please?
23/08/11
Excellent reliable service using Citylink and low cost equals very good value for money! Can't ask for more than that.
23/08/11
The parcel was collected and delivered on time great service
23/08/11
Perfect service and very helpful driver as always. Thank you
23/08/11
No comment left by this customer.
23/08/11
ParcelMonkey were excellent as always, however NightFreight never showed up on the collection day despite chasing them repeatedly
23/08/11
excellent price and service
23/08/11
Very quick and easy service
23/08/11
No comment left by this customer.
23/08/11
No comment left by this customer.
23/08/11
Picked up and delivered on time. Excellent easy service.
23/08/11
fast service only drawback is no collection time had to wait in all day a time slot would be good.
23/08/11
I have been using a competitor's website for years, but it seems that I have now found a better option: YOU
23/08/11
very fast delivery and very good prices! :)
23/08/11
Very easy to set up online and great value for money!
23/08/11
great service
23/08/11
first class pick up and delivered as required next day--excellent service and easy form to fill in--no need for any other comment
23/08/11
nightfreight damaged the parcel
23/08/11
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