We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,764 reviews.
nightfreight damaged the parcel
23/08/11
Pleased
23/08/11
I am completely satisfied with your service, although I found your website a bit confusing, however it was my first time using it.
23/08/11
No comment left by this customer.
23/08/11
cant fault the service at all loads better than parcel2go
23/08/11
Alles gut! Danke!
23/08/11
No comment left by this customer.
23/08/11
customer services was very helpful, everything was fine thankyou.
23/08/11
Highly reliable and quick delivery assured.
23/08/11
Brilliant. Collected next day (as promised) and delivered the day after (as promised) 1/3 cost of Post Office.
23/08/11
Perfect!
23/08/11
great as always
23/08/11
THERE IS NO option to refuse retention of debit card details. Last package arrived damaged luckily items inside undamaged.
23/08/11
Excellent service as usual!Great price and my parcel was delivered to the USA in just over 36 hours! I will never use the Royal Mail Again.
23/08/11
No comment left by this customer.
23/08/11
Great price and service, as we've come to expect - keep up the good work!
23/08/11
Dlivered the next day in good time
23/08/11
Great service always use City Link and they never fail to deliver the next day 100% the best
23/08/11
parcel monkey are the best thank you john
23/08/11
No comment left by this customer.
23/08/11
No comment left by this customer.
23/08/11
It took almost 2 weeks rather than 3-4 days for my parcel to arrive, you could warn people that it may take so long.
23/08/11
Early pick up which saves me sitting in all day.
23/08/11
did what it said on the packet
23/08/11
In my account after booking a collection slot I couldn't see what time slot I had booked for. good to see even if just was 7am-7pm.
23/08/11
TOP DRAW
23/08/11
No comment left by this customer.
23/08/11
Collected and delivered exactly as requested
23/08/11
EXCELLENT SERVICE GREAT COMMUNICATIONS
23/08/11
Cheapest quote I could find, great service.
23/08/11
No comment left by this customer.
23/08/11
No comment left by this customer.
23/08/11
No comment left by this customer.
23/08/11
The usual great level of delivery service that I have found as standard with you!
23/08/11
Great value and excellent service as always
23/08/11
excellent all round
23/08/11
No comment left by this customer.
23/08/11
Items not always picked up on time.
23/08/11
Parcel picked up 2 days late after several phone calls
23/08/11
No comment left by this customer.
23/08/11
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