We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,271 reviews.
Took parcel to citilink distribution centre, but courier still turned up to collect, how do i indicate on the order I will take to the depot
03/09/11
poor and will remain so till there is a contact phone number
03/09/11
Driver was polite, parcel arrived as expected - collection time slot would save waiting in all day but for price it is not too bad
03/09/11
very simple and hassle free - will def use you again
03/09/11
Very easy to use and no hassle will use again
03/09/11
No comment left by this customer.
03/09/11
I do not know if the delivery has been made yet as the tracking has not been updated since psrce
03/09/11
Terrible service
03/09/11
Collected on time and delivered as expected.
03/09/11
Brilliant
03/09/11
collected promptly delivered as advised well done
03/09/11
Incredibly easy to book a collection and prices very reasonable too. Delivery as expected next day.
03/09/11
Very happy with your service. Reasonable price and very quick!
03/09/11
thank you so much its really do good job am so happy with parcel monkey even 1 time had problem with my item when was send its back to me
02/09/11
No comment left by this customer.
02/09/11
All fine as promised ;-)
02/09/11
a great service, keep it up!!
02/09/11
nice one!
02/09/11
No comment left by this customer.
02/09/11
No comment left by this customer.
02/09/11
Excellent, smooth service as usual. Thanks!!
02/09/11
No comment left by this customer.
02/09/11
It would be better to get a time slot or a call an hour before the driver collects the parcel to save waiting at home all day
02/09/11
If you had answered my 2 emails from tues I would say good but you still haven't, your service is shocking, the fact you can't call is ****
02/09/11
Courier did not pick up on right day
02/09/11
as always with your company and with city link, excellent prompt service thank you
02/09/11
No comment left by this customer.
02/09/11
Quick, cheap service, will always use you
02/09/11
No comment left by this customer.
02/09/11
No comment left by this customer.
02/09/11
A shame there isn't a contact number I can call in case of any problems. There wasnt an easy way to cancel since I was offered free delivery
02/09/11
superb service
02/09/11
No comment left by this customer.
02/09/11
Would be handly to be able to produce a Address Label with the needed info for DHL
02/09/11
ALl aspects of the service were brilliant!
02/09/11
Excellent service
02/09/11
No comment left by this customer.
02/09/11
No comment left by this customer.
02/09/11
excellent
02/09/11
Excellent to deal with and brilliant prices. :)
02/09/11
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