We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,764 reviews.
parcel was not collected on two ocassion without explanation - had to rearrange delivery twice
18/08/11
A contact number that works. The one on the site is out of date for DHL!!!!
18/08/11
SPOT ON
18/08/11
seemed to be doing Ok as you are, i was very pleased with the service, thanks
18/08/11
easy and simple to use. Top work!
18/08/11
On international parcels, to save handwriting, how about providing an editable proforma template as well as the pdf?
18/08/11
No comment left by this customer.
18/08/11
Quick collection and delivery of parcel
18/08/11
No comment left by this customer.
18/08/11
10 out of 10 always deliver a first class, service,been using them for 18 months now,sometimes 20 parcels a week 5 star service
18/08/11
5* service
18/08/11
No comment left by this customer.
18/08/11
excellent yet again!
18/08/11
PM_579584_810844 - Why aren't you responding to my e-mails
18/08/11
Really good service
18/08/11
great service as usual - would deffiantly recommend again and again - Thankyou
18/08/11
One collection did not happen on the expected day but subsquent collections have worked out very well.
18/08/11
No comment left by this customer.
18/08/11
Pick up and delivery were earlier than requested
18/08/11
Amazingly fast delivery at a great price. Nothing more I can say!!
18/08/11
Great service, really simple and cheap!!!
18/08/11
I'm not sure if this is relevant to Parcel Monkey or City Link but collection/delivery over weekends is the only suggestion I have to improv
18/08/11
the order proces is quick, convenient and the cost is very reasonable. only improvement would be for you to give estimated collection time
18/08/11
Good Job, great price, we will certainly use you in the future. Thanks.
18/08/11
Just needs to be cheaper fir the smaller packages it's not competitive enough
18/08/11
Very good, great service.
18/08/11
Excellent service as usual
18/08/11
Quick and effective
18/08/11
As always, prompt collection and safe delivery. Very happy to recommend
18/08/11
all good thanks..........
18/08/11
no faults
18/08/11
A most efficient service - thank you!
18/08/11
Great service - but would be great for me if I could use PayPal to pay for it.
18/08/11
No comment left by this customer.
18/08/11
Perhaps offer a more accurate time of the day for collection and delivery.
18/08/11
The driver was friendly
18/08/11
Excellent service. only problem have to wait full day for collection. AM or PM service will be good if possible.
18/08/11
No comment left by this customer.
18/08/11
VERY EASY TO USE - VALUE FOR MONEY
18/08/11
No comment left by this customer.
18/08/11
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