We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,271 reviews.
Quick, simple and easy to use great service thank you
01/09/11
I HAVET TO DROP THE PARCEL PERSONLLERY
01/09/11
Really good service! Collected and delivered, as promised! Would only recommend that an AM or PM option is also included.
01/09/11
This is a Citylink problem - failed to collect until 5.30 - at 4.30 Citylink were very unhelpful when asked if it would be collected or not.
01/09/11
Good, quick efficent service
01/09/11
No comment left by this customer.
01/09/11
No comment left by this customer.
01/09/11
Have tried so many courier sites, but parcel monkey is the clearest, cheapest and the first reliable one I have found.
01/09/11
No comment left by this customer.
01/09/11
Seamless transaction - and the driver phoned and came back when I was in.....!
01/09/11
No comment left by this customer.
01/09/11
Our item smashed in delivery resulting in us loosing nearly 200 quid! I know you cant cover TV's but at least have the sense to take care!
01/09/11
No comment left by this customer.
01/09/11
this is the second time the parcel has not been collected and i have to ring up and get it re collected resulting in the next day being 3day
01/09/11
thank you
01/09/11
AMAZING AS USUAL I WILL NEVER USE ANOTHER COURIER!!!
01/09/11
3 days no pick up from nighfreight. Had to drop off at main depot. reason driver out of time. Compensation requied please.
01/09/11
No comment left by this customer.
01/09/11
No comment left by this customer.
01/09/11
Good service, though the delivery was a little slow.
01/09/11
MIRROR CABINET BROKEN IN TRANSIT !
01/09/11
picked up same day, good prices,
01/09/11
Brilliant service, reliable, quickest and the cheapest in the market...Trust me it couldn't be better
01/09/11
Didn't collect... Not happy, wasted time...
01/09/11
You did what you said you would do
01/09/11
easy to use, competitive prices and efficient., 10 out of 10.
01/09/11
very good - Thank you
01/09/11
1st rate service
01/09/11
No comment left by this customer.
01/09/11
Parcel delivered very late, tracking service completely inaccurate
01/09/11
No comment left by this customer.
01/09/11
No comment left by this customer.
01/09/11
No comment left by this customer.
01/09/11
i do use you on a regular basis and do get complaints about late delivery as it is supose to be next day a lot
01/09/11
Think I should have picked an am or pm delivery option - would save time waiting but all in all very good.
01/09/11
Excellent service though I delivered the parcel to the City Link Depot, because couldn't wait at home until the anticipated collection time
01/09/11
Excellent service no probs
01/09/11
No problems, very good service and extremely happy.
01/09/11
Quick and cheap service
01/09/11
Excellent service
01/09/11
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