We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,764 reviews.
my item never got picked up. its still sitting in my garden. i would like a refund or picking up.
21/08/11
Good to use site, Collected when they said, Delivered when they said, AND cheapest price!! Full Marks!
21/08/11
No comment left by this customer.
21/08/11
excelent job will use again many thanks ken
21/08/11
Good service. Very Competitive prices. Easy way to move big bulky items. Pick up and signed for service. Would use again
21/08/11
No comment left by this customer.
21/08/11
great
21/08/11
No comment left by this customer.
21/08/11
excellent fast service
21/08/11
Good, reliable service.
20/08/11
an option to drop off @ the couriers depot would be useful
20/08/11
Excellent! Driver top bloke give him a pay rise!
20/08/11
Very good - only one criticism - instructions tell you to leave open for inspection etc and have three copies of form but driver ignorant of
20/08/11
no problems at all, thanks again!
20/08/11
easy to use website with very competative prices and reliable service 5 stars from me
20/08/11
Prompt pick up and next day delivery. Very happy with service and friendly driver, thanks
20/08/11
Fast pick up, prompt delivery, good pricing policy.
20/08/11
your service is top rate wish the service from city link was as good they let you down
20/08/11
Would definitely recommend!
20/08/11
No comment left by this customer.
20/08/11
No comment left by this customer.
20/08/11
No comment left by this customer.
20/08/11
No comment left by this customer.
20/08/11
Excellent service, thanks. We have never been disappointed with Parcel Monkey. Keep it up!!
20/08/11
You could take paypal payments would be my only comment! Extrremely happy with the rest of the service, thanks
20/08/11
A****** super service
20/08/11
No comment left by this customer.
20/08/11
This was an excellent service for door to door courier, many thanks again
20/08/11
No comment left by this customer.
20/08/11
Customer care service is very bad. Please use good people to take customer calls, not dumb ladies who does not know how to talk.
20/08/11
Its the first time I have used your services and it wont be the last. First rate service
20/08/11
All went ahead smoothly, no comments
20/08/11
wow
20/08/11
Great service. I can't think of any aspect to improve. Thanks
20/08/11
No comment left by this customer.
20/08/11
Booked courier several days in advance.. didn't turn up...very inconvenient
20/08/11
The parcel took longer than expected but, overall, a very good service at a good price. DHL people excellent also when I spoke to them.
20/08/11
unfortunately damaged item received by customer so we need to look at claiming back from parcel monkey - how do we go about this?
20/08/11
delivery made in good time. I cannot understand why my client had to pay service charges. Please enquire and let me know
20/08/11
No comment left by this customer.
20/08/11
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
