We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,002 reviews.
was parts lost off package
03/11/11
collected friday delivered on monday
03/11/11
No comment left by this customer.
03/11/11
No comment left by this customer.
03/11/11
first class service thank you, will recommend and use again
03/11/11
Once again; (how many times do I have to say it?) the best way of improving your service is to OFFER PAYPAL!!!!!!!!!!!!! as a payment option
03/11/11
Did not turn up on the scheduled date but offered no appology and no refund, If it had been myself at fault I would have been charged
03/11/11
Your website is a real pain. Why do I have to enter the dimensions and weight TWICE before I can move on.
03/11/11
No comment left by this customer.
03/11/11
Great service - as usual
03/11/11
No comment left by this customer.
03/11/11
parcel was not collected and i did not receive a return call when i was informed that i would get a return call
03/11/11
Once again, Thanks. Awesome service as always
03/11/11
Excellent as always
03/11/11
Collected on day stated but shame there is no indication of whether am or pm, so had to wait in. Fast delivery
03/11/11
I'm really impress by your service and professionalism, well done 
03/11/11
No comment left by this customer.
03/11/11
No comment left by this customer.
03/11/11
very easy to use and sign up, the courier turned up on time and al round superb service
03/11/11
No comment left by this customer.
03/11/11
It would be more helpful to have a rough estimate of time for collection so you dont have to waist a whole day
03/11/11
Another Great Delivery at a great price Thank you
03/11/11
paid for next day arrived a day after should have been, claimed card had been left by customer, customer waited in all day no parcel.
03/11/11
brilliant thank you
03/11/11
The parcel was picked up and delivered promptly no problems
03/11/11
top service will always use from now on
03/11/11
No comment left by this customer.
03/11/11
A great service this time round, good customer service too, Thank you
03/11/11
No comment left by this customer.
03/11/11
redeemed yourselfs 100% .went to myhermes but no more they were ****.I am 110%satisfied and sorry for the poor feedback before .ur the best!
03/11/11
Item received very happy
03/11/11
Excellent price, collected when stated, very fast delivery, would use again,recommended
03/11/11
As always you have done a great job, i wouldn't use any other courier for my Ebay parcels. Overall excellent. thank you.
03/11/11
Quick and easy what more to say!
03/11/11
The item arrived to the customer damaged, had to refund money!
03/11/11
No comment left by this customer.
03/11/11
Great service!! Pick up and delivery were as scheduled. Parcel was handled with care. Price was economical and will use you in the future!!
03/11/11
very good...only problem the sender didnot receive the label email....but I sent her a copy of mine, so it worked ok
03/11/11
No comment left by this customer.
03/11/11
Another excellent service received by Parcel monkey. Very reliable at very competitive prices. I'll definately be back again
03/11/11
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