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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,837 reviews.
thanks
08/09/11
Well impressed. First time I've used and definitely will again.
08/09/11
No comment left by this customer.
08/09/11
no probs with PM, but Courier did not turn up, when phoned them driver said he been twice an left card, I was in all day and no card
08/09/11
No comment left by this customer.
08/09/11
Courier failed to collect on mon. called Courier who said they hadn't received any instruction for mon& collected tues
08/09/11
Brilliant service. Efficient, fast and good value. The tracking facilities also provide reassurance.
08/09/11
impressed with the quickness and the cost of the service
08/09/11
Transaction went very smoothly. Collected at a good time. Delivered safely. I will be back again to use your excellent service!
08/09/11
No comment left by this customer.
08/09/11
No comment left by this customer.
08/09/11
very good thanks will be using again
08/09/11
No comment left by this customer.
08/09/11
excellent service, very impressed as a first time user!
08/09/11
perfect times and delivery but the fragile marked box was so badly damaged and ripped open poor handling of item
08/09/11
excellent, very quick pick up
08/09/11
No comment left by this customer.
08/09/11
Great Service ! Keep those prices low .
08/09/11
Excellent service, much better and cheaper than parcel2go.
08/09/11
Courier WERE MEANT TO PICK UP 2ND sEP BUT WHEN i PHONED THEY HAD CANCELED ALL COLLECTIONS FOR THAT DATE AND
08/09/11
very happy, straight forward and easy to understand, just wish choice of pick up was available at affordable prices
08/09/11
Thank you and very good service
08/09/11
No comment left by this customer.
08/09/11
No comment left by this customer.
08/09/11
No Problems at all. Very good service and will always try and use you in the future. Thank you
08/09/11
Had asked after ordering for pick up a day later but driver didn't get it in time. Fortunately I hadn't gone out yet.
08/09/11
No comment left by this customer.
08/09/11
excellent service
08/09/11
first collection did not happen, eventually collected 4 days late, delivered a further day late. took over 1hr to get through to call centre
08/09/11
driver arrived before 9am, (usuallt lunchtime) and was not sure whether he could return
08/09/11
No comment left by this customer.
08/09/11
Excellent service thanks. Please can you set accounts up so that you can add up and isolate monthly transactions. Would be very Useful.
08/09/11
Overall good service although i have been let down on a few ocassions, parcel not being collected, charges for saturday then not delivering.
08/09/11
No comment left by this customer.
08/09/11
Good straightforward fast delivery. Thank you.
08/09/11
you did very well.answered my questions in timely manner.thank you
08/09/11
good service for a good price
08/09/11
No comment left by this customer.
08/09/11
Telephone support and current numbers for courier comapines on your website, the DHL tracking numbers
08/09/11
Very good. easy to sort out on net. quick collect + delivery Cheers
08/09/11
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