We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,002 reviews.
No comment left by this customer.
01/11/11
Spot on!!!
01/11/11
Delivery to Germany was spot on.
01/11/11
User-friendly website. Easy to get a quote / book courier. Timely delivery. Needed more info re. max. value$ & customs clearance fees.
01/11/11
Working well now after a few problems earlier in the year.
01/11/11
WOULD A TEXT MESSAGE 1 HR BEFORE COLLECTION OR DELIVERY BE EFFECTIVE?
01/11/11
No comment left by this customer.
01/11/11
Collected and arrived as expected
01/11/11
Very efficient and FAST! I will definetely use parcel monkey again.
01/11/11
No comment left by this customer.
01/11/11
No comment left by this customer.
01/11/11
No comment left by this customer.
01/11/11
Very easy and clear to set up, outstanding price, courier (DHL) were also great. fast /secure delivery therefore my customer also very happy
31/10/11
No comment left by this customer.
31/10/11
No comment left by this customer.
31/10/11
No comment left by this customer.
31/10/11
The item ( steel cam shaft) I sent arrived at the destination broken in two! I had to issue a refund to the recipient. : -(
31/10/11
Parcel was just left on doorstep, no signature and was stolen. £300's worth of stock lost. Not even contacted me about it yet.
31/10/11
No comment left by this customer.
31/10/11
No comment left by this customer.
31/10/11
3
31/10/11
Great web site, quotation process & collection but unable parcel to track via DHL site.
31/10/11
No comment left by this customer.
31/10/11
no problems. simple to use
31/10/11
It would help if the initial prices displayed presented the price paid, eg. VAT and insurance
31/10/11
quick, efficient and inexpensive - what more can I say - thanks
31/10/11
Excellent service once again - very efficient, thank you!
31/10/11
No comment left by this customer.
31/10/11
No comment left by this customer.
31/10/11
Understood this to be nextday delivery but items collected Wed noon - not delivered until Monday about 3pm.
31/10/11
very good and efficient service and very polite drivers
31/10/11
your driver didn't try the gate, and now you wont' rebook. Dreadful. I would likemy money back
31/10/11
YET AGAIN SMOOTH EASY TRANSACTION KEEP UP HE EXCELLENT WORK
31/10/11
No comment left by this customer.
31/10/11
No comment left by this customer.
31/10/11
The only thing is knowing what time the driver will turn up - just to know am or pm would help a lot. thanks.
31/10/11
Faultless in every way. As an improvement you could offer text or email instant notification that an item has been delivered
31/10/11
Promised to refund because you couldnt deliver
31/10/11
Collected and delivered to Paris in 48 hours, excellent service,would recommend to all A+++++++++
31/10/11
No comment left by this customer.
31/10/11
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