We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,746 reviews.
No comment left by this customer.
20/10/11
No comment left by this customer.
20/10/11
I haven't been offered any CityLink bags yet. How do I get hold of some?
20/10/11
A time scale of either am or pm for collection/delivery. Most companies do not give All Day any more
20/10/11
No comment left by this customer.
20/10/11
No comment left by this customer.
20/10/11
didnt turn up on day confirmed/booked, when called to chase the driver said he had been at 10.10am which has no truth in it as i was home.
20/10/11
No comment left by this customer.
20/10/11
No comment left by this customer.
20/10/11
Cheapest I could find so that's why I chose you over parcel2go, and prefer to use City Link as well.
20/10/11
tell the little parcle mokeys to press my buzzer not to just issue a card. i live on the top floor!
20/10/11
No comment left by this customer.
20/10/11
No comment left by this customer.
20/10/11
I originally order for the parcel to be picked up on Friday the 14th Oct. But Courier said you changed the date to 17th, without notifying
20/10/11
Why is County a compulsory field when even Royal Mail does not require this? And what should we enter for London for example?
20/10/11
great
20/10/11
No comment left by this customer.
20/10/11
No comment left by this customer.
20/10/11
No comment left by this customer.
20/10/11
I am advised that the delivery will be returned to us, why were we not called to discuss before leaving delivery address
20/10/11
As a customer who has used you several times, it would be nice if our payment went through with immediate effect. Otherwise its great.
20/10/11
No comment left by this customer.
20/10/11
superb
20/10/11
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20/10/11
No comment left by this customer.
20/10/11
No comment left by this customer.
20/10/11
Difficult to get invoices without logging in (could be sent with labels e-mail) didn't collect an item we had booked and had to rebook it
20/10/11
No complaints, great service as usual.
20/10/11
No comment left by this customer.
20/10/11
No comment left by this customer.
20/10/11
All parcels collected and delivered as required. Thank you.
20/10/11
Great service, thank you very much
20/10/11
item not collected and no notification ...
20/10/11
Be better to include prices with insurance at beginning of process.
20/10/11
Please stop the annoying pop ups! they make this Baboon angry!
20/10/11
No comment left by this customer.
20/10/11
Courteous, informative, considerate collection agent, please to do business with!
20/10/11
No comment left by this customer.
20/10/11
brilliant service
20/10/11
No comment left by this customer.
20/10/11
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