We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,269 reviews.
Straight forward booking, collected and delivered next day exactly as I requested. Would use this service again. Keep up the good work PM!!
31/10/11
Excellent service thanks
31/10/11
Excellent service, and great aftersales support.
31/10/11
No comment left by this customer.
31/10/11
No comment left by this customer.
31/10/11
collected when expected, delivered when expected - no complaints at all, thank you
31/10/11
parcel not collected on day scheduled. Then told order not received till following day so impossible to fulfil commitment.
31/10/11
Excellent service.
31/10/11
Excellent service. Will use again soon. Thank you.
31/10/11
Fast secure delivery
31/10/11
No comment left by this customer.
31/10/11
excellent service nothing else needed
31/10/11
1st Class price and service as usual
31/10/11
Fast and good value for money - thank you!
31/10/11
No comment left by this customer.
31/10/11
No comment left by this customer.
31/10/11
Picked up on time and delivered as promised! Excellent
31/10/11
Parcel Monkey have improved tremendously over the last 12 months - 100% happy - communication both ways is paramount - Thankyou
31/10/11
No comment left by this customer.
31/10/11
picked up delivered on time a very good service at a very good price would certainly use again
31/10/11
If you could book later for same day pickup (up to 3pm or something like that)
31/10/11
The parcel sent was somehow split in to two and only half delivered with someone elses parcel. We still dont knowwhere our other half is
31/10/11
Only thing I would say is if you are not going to collect you could send a text message to let people know.
31/10/11
No comment left by this customer.
31/10/11
No comment left by this customer.
31/10/11
excellent, very efficient! 10/10! tracking number with dhl should start jd.. not pm.. but still extremely satisfied! thanx!
31/10/11
all good no probs
31/10/11
I am very pleased with your highly efficient and competitive service and would not hesitate to thoroughly recommendatory you!
31/10/11
Great happy with the service, and good value for money
31/10/11
No comment left by this customer.
31/10/11
Excellent service
31/10/11
Driver very friendly and helpful, collected parcel just after 1pm. I would definately use again. Thanks for great service.
31/10/11
Great, as ever !
31/10/11
Very easy to use, thank you
31/10/11
Very easy to use, thank you
31/10/11
You were very prompt with the delivery to Belgium and also the cheapest quote
31/10/11
1ST CLASS SERVICE AS ALWAYS,MANY THANKS.
31/10/11
Item was collected on day stated and delivered the following day as requested.Very good service.
31/10/11
No comment left by this customer.
31/10/11
still waiting to have the item picked up! no info just an email telling me that its all done ITS NOT!
31/10/11
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