We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,801 reviews.
This is was the first time we'd used a company to send a tracked parcel - it worked brilliantly. Would definitely recommend & use again
26/10/11
First class service as usual, promises delivered at very competitive prices
26/10/11
its was very good excellent service will definatley use the service again the package arrive in jamaica quicker than i expected.THANK YOU .
26/10/11
Very easy transaction, thankyou
26/10/11
Great service as usual, will be using again in the future
26/10/11
tracking the delivery could be more detailed but other than that all I could suggest is an even lower price
26/10/11
would have given better score but first day collection due no one came or contacted me when i chased at 430pm told on way. Next day ok
26/10/11
No comment left by this customer.
26/10/11
first class and cheap half normal prices and more unbelievable thank you
26/10/11
You didnt collect the parcel I have had to rebook & I'm very busy at the moment could have done without the extra work
26/10/11
No comment left by this customer.
26/10/11
No comment left by this customer.
26/10/11
The biggest parcel that we have sent with you yet and as normal you didn't let us down!
26/10/11
picked up on time no complaints so assume all went well at a decent price.
26/10/11
No comment left by this customer.
26/10/11
The man who collected was a friendly and polite and the lady who received said the same
26/10/11
Very good value for money!
26/10/11
No comment left by this customer.
26/10/11
today we packed labeled but no collection untill tomorrow, it would be better for us as a business if collection was today.
26/10/11
No comment left by this customer.
26/10/11
2nd time I have used Parcel monkey and you have yet again given shocking service. Do you not want repeat custom?????????
26/10/11
Very easy to use,good price and parcel was collected first thing next morning,thank you
26/10/11
I paid for nextday delivery and it wasnt delivered next day, exactly like the last time I used you for order number 635591. Refund please?
26/10/11
No comment left by this customer.
26/10/11
No comment left by this customer.
26/10/11
An easy to use, and funky website. I will use Parcel Monkey again.
26/10/11
No comment left by this customer.
26/10/11
great fast service, reasonably priced,thanks
26/10/11
very easy to book good service
26/10/11
When tracking parcel using tracking No, firstly it did not tell me when parcel was picked up. Not enough characters to give more
26/10/11
I cannot fault the service. DHL were brilliant too - 36 hours to Hong Kong!
26/10/11
No comment left by this customer.
26/10/11
No comment left by this customer.
26/10/11
delivery was ok although took longer than stated but recieved all intaked and safe thank you.
26/10/11
No comment left by this customer.
26/10/11
i put a order for 2 things to be picked up but only 1 was and i was charged for both still
26/10/11
satisfactory
26/10/11
I print the invoices but it would help if these included details of the destination rather than just the courier/ref No. etc.
26/10/11
No comment left by this customer.
26/10/11
great service.
26/10/11
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