We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,743 reviews.
Excellent service collected and delivered on time great value for money.
26/10/11
Fantastic Service - Let down by prev company and will def be using Parcel Monkey from now on :-) Reliable and fast - Thank you
26/10/11
excellent
26/10/11
collection agent went to wrong address, help line operator told me to call back the following morning at 7.30 am, my call unanswered.
26/10/11
No comment left by this customer.
26/10/11
The item I posted with yourselfs was returned due to damage in transit!
26/10/11
Service is as always - exceptional!
26/10/11
maybe have a point of contact other than email
26/10/11
Good service
26/10/11
Fast, Efficient service. very pleased.
26/10/11
No comment left by this customer.
26/10/11
More information needs to be given on packing requirements for DHL needed as had to unpack all for their inspection before collection
26/10/11
No comment left by this customer.
26/10/11
No comment left by this customer.
26/10/11
it was not delivered next day although i paid for it to be
26/10/11
cant fault your service, dont think Ill be using anyone else from now on
26/10/11
You were great! You did what you said you would do. So ... thank you
26/10/11
No comment left by this customer.
26/10/11
No comment left by this customer.
26/10/11
No comment left by this customer.
26/10/11
Courier never turned up costing me a days wages, this has been the third time now, I will deal with company direct from now. on
26/10/11
No comment left by this customer.
26/10/11
This is was the first time we'd used a company to send a tracked parcel - it worked brilliantly. Would definitely recommend & use again
26/10/11
First class service as usual, promises delivered at very competitive prices
26/10/11
its was very good excellent service will definatley use the service again the package arrive in jamaica quicker than i expected.THANK YOU .
26/10/11
Very easy transaction, thankyou
26/10/11
Great service as usual, will be using again in the future
26/10/11
tracking the delivery could be more detailed but other than that all I could suggest is an even lower price
26/10/11
would have given better score but first day collection due no one came or contacted me when i chased at 430pm told on way. Next day ok
26/10/11
No comment left by this customer.
26/10/11
first class and cheap half normal prices and more unbelievable thank you
26/10/11
You didnt collect the parcel I have had to rebook & I'm very busy at the moment could have done without the extra work
26/10/11
No comment left by this customer.
26/10/11
No comment left by this customer.
26/10/11
The biggest parcel that we have sent with you yet and as normal you didn't let us down!
26/10/11
picked up on time no complaints so assume all went well at a decent price.
26/10/11
No comment left by this customer.
26/10/11
The man who collected was a friendly and polite and the lady who received said the same
26/10/11
Very good value for money!
26/10/11
No comment left by this customer.
26/10/11
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