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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,531 reviews.
No comment left by this customer.
08/09/11
excellent service
08/09/11
first collection did not happen, eventually collected 4 days late, delivered a further day late. took over 1hr to get through to call centre
08/09/11
driver arrived before 9am, (usuallt lunchtime) and was not sure whether he could return
08/09/11
No comment left by this customer.
08/09/11
Excellent service thanks. Please can you set accounts up so that you can add up and isolate monthly transactions. Would be very Useful.
08/09/11
Overall good service although i have been let down on a few ocassions, parcel not being collected, charges for saturday then not delivering.
08/09/11
No comment left by this customer.
08/09/11
Good straightforward fast delivery. Thank you.
08/09/11
you did very well.answered my questions in timely manner.thank you
08/09/11
good service for a good price
08/09/11
No comment left by this customer.
08/09/11
Telephone support and current numbers for courier comapines on your website, the DHL tracking numbers
08/09/11
Very good. easy to sort out on net. quick collect + delivery Cheers
08/09/11
Parcel arrived within 2 days...excellent!
08/09/11
Give the insurance options on the first quote page as this helps with choosing & (on Ebay) sending the correct postage cost to the buyer.
08/09/11
Very Good
08/09/11
Collection and delivery as expected at a great price.
08/09/11
No comment left by this customer.
08/09/11
No comment left by this customer.
08/09/11
Only negative was that I thought I couldn't use a VISA Debit card 'cos there's no icon for it on the payment screen
08/09/11
My first time with parcel monkey was very good. Pleasant man who picked up and the parcel was delivered ok.
08/09/11
very good service
08/09/11
Superb service as usual, simple, great price, delivery service provided as quoted.. highly recommended
08/09/11
No comment left by this customer.
08/09/11
Really pleased with it all. Adding parcels for different addresses is a bit clunky but it worked and the job was done!
08/09/11
Service all went as planned!
08/09/11
prompt pick up and delivery, very good
08/09/11
You havnt collected it yet. A customer is waiting.
08/09/11
Quick, easy, reliable, informative, great service!
08/09/11
No comment left by this customer.
08/09/11
No comment left by this customer.
08/09/11
excellent service - you did what you said you would 'without pain and aggro'
08/09/11
No comment left by this customer.
08/09/11
easy transaction but i would say the pricing on your website is not as clear as it used to be...
08/09/11
No comment left by this customer.
08/09/11
Cant fault ordering or DHL, however the customer services system for queries was a problem, I tried to change collection time but failed
08/09/11
Excellent as always - first time using the sameday pickup option and no problems at all. Thankyou!
08/09/11
No comment left by this customer.
08/09/11
Collected on time and delivered on time. What more do you want
08/09/11
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