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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,829 reviews.
No comment left by this customer.
13/09/11
I am very happy with the service. It is easy to use & the couriers have, so far, always turned up. Can't ask for more!!
13/09/11
Simply excellent - one of those cases where I do not see ANY room for improvement beyond using magic ! Keep it up.
13/09/11
Would be benefical to be called prior to pick up so i dont have to wait in all day, other than that really happy
13/09/11
No comment left by this customer.
13/09/11
Quick pickup, good delivery time, good price. Very happy!
13/09/11
EXCELLENT SERVICE - HIGHLY RECOMMENDED-THANKS
13/09/11
No comment left by this customer.
13/09/11
Great service as usual - highly recommended - thx :o)
13/09/11
Very good fast service. Thanks
13/09/11
No comment left by this customer.
13/09/11
When we booked your service it take too long for the parcel to be collect we even received on email to say the item will be collected>do not
13/09/11
excellent thanks
13/09/11
No comment left by this customer.
13/09/11
No comment left by this customer.
13/09/11
great service, collected first thing and delivered next day, intended customer very happy
13/09/11
No comment left by this customer.
13/09/11
My parcel never got picked up until two days after the date then only because i phoned
13/09/11
No comment left by this customer.
13/09/11
No comment left by this customer.
13/09/11
great service
13/09/11
brilliant
12/09/11
Courier didnt come on day specified - only informed when I phoned, wasted whole day waiting!!!!!! not happy
12/09/11
No comment left by this customer.
12/09/11
No comment left by this customer.
12/09/11
I have used parcel monkey for a while. very happy, and reliable.......10/10
12/09/11
No comment left by this customer.
12/09/11
No comment left by this customer.
12/09/11
First Class service and website - no improvements required
12/09/11
The service is always first rate and at a good price and citylink mever miss!!!
12/09/11
Excellent service, on time picking up and delivery.
12/09/11
Good prices and an excellent efficient service
12/09/11
Extra Charges ! Ye Monkey !
12/09/11
Good service
12/09/11
No comment left by this customer.
12/09/11
All good, thanks very much. Will use you again.
12/09/11
Later than anticpated as parcel was mislaid in transit but safely delivered eventually.Tks City Link claim to have problems with PM labels
12/09/11
thnaks
12/09/11
A1**--as always-drivers polite,delivery as arranged,happy customers,thank you
12/09/11
GREAT SERVICE AGAIN
12/09/11
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