We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,002 reviews.
Responses to the queries are not as fast as expected, otherwise perfect service.
08/11/11
No comment left by this customer.
08/11/11
for multiple parcels only print out one receipt,
08/11/11
No comment left by this customer.
08/11/11
No comment left by this customer.
08/11/11
No comment left by this customer.
08/11/11
The whole process was easy and the parcel came the next day - An excellent service at a great price
08/11/11
No comment left by this customer.
08/11/11
No comment left by this customer.
08/11/11
GOOD AS EVER
08/11/11
Lost my letter no contact, no replacement delivery having to pay again whilst it is being looked into, need to up your customer service!
08/11/11
excellent service
08/11/11
Your service was prompt and use your service every week now.
08/11/11
No comment left by this customer.
08/11/11
No comment left by this customer.
08/11/11
Your service is poor because you don't have the fixe time for collection and you collect money already but not pick up the parcel
08/11/11
Five stars, price, delivery, ease of use, speed,excellent.
08/11/11
No comment left by this customer.
08/11/11
No comment left by this customer.
08/11/11
No comment left by this customer.
08/11/11
Good all round service, thanks.
08/11/11
great service, and great prices!
08/11/11
I am glad that my furniture that contained glass parts arrived safe! :)
08/11/11
GREAT SUPERB FAST SERVICE FROM I.M.SALVAGE
08/11/11
Only part that isn't satisfactory is having to wait around all day to have uplift... If you could place a two hour period it would be A1
08/11/11
Picked up when said
08/11/11
very speedy delivery, great value, faultless service, thank you
08/11/11
Great service but could be more specific as to when the delivery man is going to arrive
08/11/11
You couldn't find the delivery address? Has parcel been delivered now?
08/11/11
Excellant website and great value
07/11/11
Very efficiet servicen
07/11/11
No comment left by this customer.
07/11/11
Easy to use and a good service. Might be a good idea to accept Paypal payments and bill companies monthly
07/11/11
I meat to click very good, so ignore my random clicking
07/11/11
No comment left by this customer.
07/11/11
As usual, completely satisfied by your superb service. I shall continue to use without hesitiation
07/11/11
No comment left by this customer.
07/11/11
I paid for next day delivery and it didn't arrive at the destination next day! There was no reason for this - the office was manned all day
07/11/11
Excellent service great price
07/11/11
The only improvement would be to make it clearer on your website that quoted prices do not include VAT. Otherwise, I couldn't fault service.
07/11/11
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