We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,743 reviews.
today we packed labeled but no collection untill tomorrow, it would be better for us as a business if collection was today.
26/10/11
No comment left by this customer.
26/10/11
2nd time I have used Parcel monkey and you have yet again given shocking service. Do you not want repeat custom?????????
26/10/11
Very easy to use,good price and parcel was collected first thing next morning,thank you
26/10/11
I paid for nextday delivery and it wasnt delivered next day, exactly like the last time I used you for order number 635591. Refund please?
26/10/11
No comment left by this customer.
26/10/11
No comment left by this customer.
26/10/11
An easy to use, and funky website. I will use Parcel Monkey again.
26/10/11
No comment left by this customer.
26/10/11
great fast service, reasonably priced,thanks
26/10/11
very easy to book good service
26/10/11
When tracking parcel using tracking No, firstly it did not tell me when parcel was picked up. Not enough characters to give more
26/10/11
I cannot fault the service. DHL were brilliant too - 36 hours to Hong Kong!
26/10/11
No comment left by this customer.
26/10/11
No comment left by this customer.
26/10/11
delivery was ok although took longer than stated but recieved all intaked and safe thank you.
26/10/11
No comment left by this customer.
26/10/11
i put a order for 2 things to be picked up but only 1 was and i was charged for both still
26/10/11
satisfactory
26/10/11
I print the invoices but it would help if these included details of the destination rather than just the courier/ref No. etc.
26/10/11
No comment left by this customer.
26/10/11
great service.
26/10/11
Great next day service, what more can I add! Many thanks.
26/10/11
great, speedy
26/10/11
far too expensive and only one quote received.
26/10/11
No comment left by this customer.
26/10/11
Usually I can order before 10.30am and collection would be today for delivery tomorrow. Why have you stopped this service? Linda
26/10/11
If the pick up times could be more accurate, its not very good waiting in all day.
26/10/11
i seem to have to enter parcel dimensions twice !
26/10/11
No comment left by this customer.
26/10/11
You website was very easy you use and I believe it represents one of the best websites of all types - not just for parcels!!
26/10/11
parcel got stranded in auckland due to a customs query. Pls indicate on your site or provide a link to NZ customs to inform import restrict
26/10/11
No comment left by this customer.
26/10/11
great service and cheap and easy to use.What more can you ask for !
26/10/11
Good communication, timely pick up and delivery as arranged
26/10/11
No comment left by this customer.
26/10/11
great service as always
26/10/11
No comment left by this customer.
26/10/11
Brilliant, quick and easy service, Item was collected around 10 in the morning and delivered 10.30 the next day, Will definitely use again
26/10/11
a nice easy way of sending parcels, good service
26/10/11
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