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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,546 reviews.
fantastic courier, will use again.
14/09/11
fantastic no problems at all will definatly use again
14/09/11
Collected as arranged and delivered next day no problems excellent service at low cost can't ask for more than that!
14/09/11
Back button on the forms would be good. At the moment you can't go back from the review details page if you've forgotten something,!
14/09/11
No comment left by this customer.
14/09/11
No comment left by this customer.
14/09/11
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14/09/11
No comment left by this customer.
14/09/11
better if we had an idea of time the parcel man would turn up
14/09/11
A++++++++++++++++++++++AGAIN
14/09/11
ONCE AGAIN FANTASTIC SERVICE! A+++++!!!!!
14/09/11
everything excellent apart from not being able to use Paypal, could stop me using you again, I'm sure I have used Paypal in the past??
14/09/11
No comment left by this customer.
14/09/11
No comment left by this customer.
14/09/11
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14/09/11
No comment left by this customer.
14/09/11
Brilliant service.However I wish it were easier to arrange a collection from a 3rd party,Dont know how this would work though.
14/09/11
Excellent service & great value for money, Thank you monkey boys :)
14/09/11
No comment left by this customer.
14/09/11
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14/09/11
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14/09/11
Great service Thanks
14/09/11
Collected usual time and delivered next day. No problems.
14/09/11
Easy and cheap. Highly recommended!
14/09/11
No comment left by this customer.
14/09/11
fast and efficient. easy to arrange online and helpful on the phone. excellent value. I will be staying with parcel monkey.
14/09/11
Everything good, no problems what so ever many thanks
14/09/11
SOME INDICATION OF COLLECTION TIME WOULD BE HELPFUL
14/09/11
Fantastic service.
14/09/11
EXCELLENT SERVICE FROM THIS COMPANY FIRST TIME I HAVE USED PARCEL MONKEY IT WILL NOT BE THE LAST,PARCEL WAS RECIEVED IN LESS THAN 20hrs****
14/09/11
Would prefer an easier way to pay, such as paypal. Citylink turned up an hour later than requested.
14/09/11
Fantastic service, i would definitely use you again. Our friends had a wonderful surprise opening a big box of goodies, thank you!
14/09/11
No comment left by this customer.
14/09/11
Somehow the special "collect from greenhouse" instructions were omitted but the driver used his initiative & called me:- Brilliant!
14/09/11
No comment left by this customer.
14/09/11
No comment left by this customer.
14/09/11
It was easy, straightforward and reliable. Just fine.
14/09/11
Brilliant Service, and very quick! Thank you!
14/09/11
Actual drivers being informed of the fact that sometimes it is PM they are being booked through
14/09/11
The online booking process is perfectly good. City Link have missed 5 collections in three weeks third party orders are not priority
14/09/11
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