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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,742 reviews.
Item was not collected on the day I booked I had to take to depot then they turned up to collect the next day very poor
18/09/11
No comment left by this customer.
18/09/11
Cheap and reliable. V Good service.
18/09/11
no comms when there is a problem still no reply after aprox 6 days
18/09/11
FULL TRACKING AND COLLECTION ALWAYS ON TIME
18/09/11
As ever, totally reliable. Many thanks
18/09/11
No comment left by this customer.
18/09/11
No comment left by this customer.
18/09/11
Very competitive price did what you said you would do.Only criticism is you had recipients name the or phone number.
18/09/11
Great service
18/09/11
a cheaper international service would be good
18/09/11
As usual, excellent service. Keep up the good work!
18/09/11
No comment left by this customer.
18/09/11
You collected and deliverd on time and for a great price. Thank you.
18/09/11
collected and delivered as promised by courteous drivers. will def use again. thanks
18/09/11
No comment left by this customer.
18/09/11
VERY EASY FORM TO COMPLETE ON LINE, BRILLIANT SERVICE 10/10
18/09/11
No comment left by this customer.
18/09/11
No comment left by this customer.
18/09/11
No comment left by this customer.
18/09/11
It would be nice if you could inform the person who is receiving the goods that item/s have been picked up.
18/09/11
Paying with paypal is not always straightfoward but excellent otherwise
18/09/11
excellant service, couriors are fab
18/09/11
No comment left by this customer.
18/09/11
No comment left by this customer.
18/09/11
Parcel collected on time but attemted delivery was a day late
18/09/11
No comment left by this customer.
18/09/11
A few problem last year but so far this year the service has been exemplary. All items arrived undamaged next day. 5* parcel Monkley
18/09/11
It took 2 days for the parcel to be delivered - it was next day delivery that was purchased. Disappointing but it got there in the end.
18/09/11
A very good service A+++++
18/09/11
fast ..and good feedback
18/09/11
No comment left by this customer.
18/09/11
good service and a very good price
18/09/11
Requested delivery after 12 noon - driver arrived at 10:30am - said that CitiLink never observed those sort of requests. What a shame.
18/09/11
Great service, thank you very much.
18/09/11
No comment left by this customer.
18/09/11
No comment left by this customer.
18/09/11
VERY GOOD
18/09/11
No comment left by this customer.
18/09/11
Quick and easy
18/09/11
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