We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,001 reviews.
Ordered wed morning,parcel collected at 8.30am following day & delivered by 10am fri morning.Staff were freindly/polite excellent service.
23/11/11
The last delivery was attempted 2 or 3 times before before business hours! Also ordering for same day collection is not good enough
23/11/11
No comment left by this customer.
23/11/11
lot
23/11/11
Found the service good, reliable collection and delivery.
23/11/11
No comment left by this customer.
23/11/11
No comment left by this customer.
23/11/11
great service as always
23/11/11
Excellent as always have recommended to many
23/11/11
Easy and saved me a few quid AND a trip to the post office!
23/11/11
No comment left by this customer.
23/11/11
No comment left by this customer.
23/11/11
Easy to book & very competitive pricing. Rapid collection & delivery.
23/11/11
I would like to be able to pay using my Paypal account
23/11/11
No comment left by this customer.
23/11/11
No comment left by this customer.
23/11/11
easy to use and reliable service.
23/11/11
Great service, easy to book online, swift pick up and delivery - all in good order. thank you
23/11/11
excellent service defo use again very happy
23/11/11
Thank you for delivering my item quickly. Overall a good service.
23/11/11
just keep it the same
23/11/11
No comment left by this customer.
23/11/11
No comment left by this customer.
23/11/11
good service, good prices, thanks
23/11/11
No comment left by this customer.
23/11/11
Tracking parcel as received by customer would be great?
23/11/11
No comment left by this customer.
23/11/11
Excellent service and prices, fast and efficient delivery with CITY LINK, Easy to use booking system and friendly support team, thank you PM
23/11/11
Fine. Would use again.
23/11/11
No comment left by this customer.
23/11/11
excellent service and highly recommended
23/11/11
Normally use another Internet based service but will be checking parcel monkey out first in the future
23/11/11
Excellent service - nothing to complain about. Thankyou.
23/11/11
Collected on time, delivered on time.
23/11/11
Parcel arrived as advertised. Affordable and on time.
23/11/11
Didn't even pick the parcell up. No reason given. Not the first time have been let down. Going to stop using you as have become unreliable
23/11/11
Price is not quite as competitive as it used to be and really city link are not the most professional outfit
23/11/11
3rd time of using parcel monkey, excellent again, and I have recommended parcel monkey to others
23/11/11
No comment left by this customer.
23/11/11
Great service & cheap! Only niggle is they dont respond to emails if you have a query problem etc, but I wouldnt use anyone else! Fab
23/11/11
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